ch 5

Question 1

self-concept theory

Answer 1

• image we hold of ourselves
• learned
• group roles stem from self-concept
• influenced by gender, sexual orientation, culture and group membership

Question 2

group roles

Answer 2

• task: help accomplish a group task
• maintenance: define a group’s social atmosphere
• ind/dysfunctional: call attention to indv. contributions and tend to be counterproductive to the overall group effort

Question 3

group norms

Answer 3

“unstated rules that govern a group’s operation (appropriate/inappropriate behaviors)

• task, maintenance, procedures
• based on previous group experiences

Question 4

Diminish norm conflict

Answer 4

• as group forms, establish norms
• role model appropriate behavior
• be a participant observer
• speak as a committed team member
• talk about or confront problems

Question 5

status & power

Answer 5

individual’s importance

high status: greater personal power/ability to influence others; command more respect

Question 6

attained status

Answer 6

earned by one’s own merits or accomplisments

Question 7

ascribed status

Answer 7

prestige that a person has by virtue of some inherited characteristics

Question 8

power types

Answer 8

• legitimate: elected, hired or appointed to position
• referent: interpersonal attraction
• expert: knowledge, skills, information
• reward: tangible reward or praise
• coercive: force or punishment