CHAPTER 1-3

Question 1

Types of Business Environment

Answer 1

1. Internal Environment
2. Micro Environment
3. Macro Environment

Question 2

Internal Environment Factors

Answer 2

• Vision & Objectives
• Human Resources
• Policies
• Organizational Structure
• Employees

Question 3

Micro Environment

Answer 3

• Financers
• Suppliers
• Marketing Channel Intermediaries
• Customers
  Competitors

Question 4

Macro Environment

Answer 4

• Global
• Economic
• Social
• Technological
• Political & Legal

Question 5

Uses of IT in Business

Answer 5

1. Online Advertising
2. Online Shopping & Money Transfers
3. Global Communication
4. Physical & Online Data Storage

Question 6

Impacts of IT on Business

Answer 6

1. Lessen Operation Costs
2. Securing Sensitive Information
3. Increase Employee Productivity
4. Improved Communication Process
5. Increased Accuracy of Business Information

Question 7

Components of Information System

Answer 7

• Hardware
• Software
• Telecommunications
• Data, Databases, and Data Warehouses
• People
• Processing

Question 8

Applications of IS in Business

Answer 8

• Specialized Processing Systems (SPS)
• Executive Information System (IS)
• Management Information System (MIS)
• Decision Support Systems (DSS)
• Enterprise Collaboration System (ECS)
• Transaction Processing System (TPS)
• Process Control System (PCS)
• Expert System (ES)
• Knowledge Management Systems (KMS)
• Strategic Information Systems (SIS)
• Functional Business Systems (FBS)

Question 9

Fundamentals Characteristics that a Good Application must satisfy

Answer 9

1. User Experience
2. Performance
3. Security
4. Accessibility
5. Scalability
6. Customer Support

Question 10

Types of Application Software

Answer 10

• General Applications
• Business Applications
• Customer Develop Applications

Question 11

General Applications

Answer 11

• Word Processing System
• Spreadsheet Tool
• Presentation Tool
• Graphics Software
• Web Browser
• Multimedia Software
• Education & Reference Software
• Simulation Software

Question 12

Business Applications

Answer 12

• Project Management Application Software
• Business Process Management
• Database Management System

Question 13

Application based on Shareability and Availability

Answer 13

1. Freeware
2. Share
3. Open Source

Question 14

Features of Application System

Answer 14

1. Design to perform specific tasks
2. Usually written or programmed in a high-level language
3. Requires more storage space
4. Comparatively easy to design
5. More interactive for users

Question 15

Types of System Software

Answer 15

1. Operating System
2. Device Drivers
3. Programming Language Translators
4. Utility Programs

Question 16

Features of System Software

Answer 16

1. Fast in speed
2. More close to the system or hardware components
3. Usually written or programmed in a low-level language
4. Handy to manipulate: difficult to design
5. Less interactive for users.

Question 17

Types of Computers

Answer 17

1. Desktop computer
2. Laptop
3. Mainframe
4. Palmtop computer
5. Smartphones
6. Wearable computers

Question 18

Basic Functions of Computer

Answer 18

1. Input
2. Processing
3. Output
4. Storing

Question 19

Input Devices

Answer 19

• Keyboard
• Mouse
• Joystick
• Trackball
• Scanner
• Bar code reader

Question 20

Processing Devices

Answer 20

• Motherboard
• Expansion cords
• Central Processing Units

Question 21

Output Devices

Answer 21

• Monitor
• Printer
• Plotter
• Multimedia output device

Question 22

Storing Devices

Answer 22

• Primary Storage
  o Random Access Memory (RAM)
  o Read Only Memory (ROM)
• Secondary Storage
  o Internal Hard Disks
  o Optical Disks
  o Flash Drive
  o Memory Card