Chapter 1

Question 1

What is communication?

Answer 1

The flow of information from one person to another

Question 2

Dance’s 3 variations on the definition of communication

Answer 2

1. Level of observation
2. Intentionality
3. Normative judgement

Question 3

What is communicative competence?

Answer 3

Successful balance between effectiveness and appropriateness

Question 4

What is a theory?

Answer 4

Provide and abstract understanding of the communication process

Question 5

What are the 3 types of theories?

Answer 5

1. Common-sense theory (own experiences)
2. Working theory (best techniques to do something)
3. Scholarly theory (systematic research)

Question 6

What is the criteria for evaluating a theory?

Answer 6

1. Accuracy
2. Practicality
3. Succinctness
4. Consistency
5. Acuity