Chapter 1 - Introduction

Question 1

a process whereby an individual influences a group of individuals to achieve a common goal
- Process, influence, group and goal

Answer 1

Leadership

Question 2

leadership based on occupying a position within an organization (team leaders, plant managers, department heads)

Answer 2

Assigned

Question 3

• an individual perceived by others as the most influential member of a group or organization regardless of the individuals title
• Emerges over time through communication behaviors
• affected by personality and gender

Answer 3

Emergent

Question 4

• the capacity or potential to influence
• ability to affect others’ beliefs, attitudes, and actions
• rational concern for both leaders and followers

Answer 4

Power

Question 5

based on followers’ liking and respect for leader

Answer 5

Referent

Question 6

based on followers’ perception of leader’s competence

Answer 6

Expert

Question 7

Based on leader’s status or formal authority

Answer 7

Legitimate

Question 8

based on leader’s ability to give rewards

Answer 8

Reward

Question 9

based on leader’s ability to punish

Answer 9

Coercive

Question 10

based on leader having knowledge that others want or need

Answer 10

Information

Question 11

influence from being likable and knowledgeable

- expert and referent

Answer 11

Personal power

Question 12

derived from office or rank in an organization

- legitimate, reward, coercive, and information

Answer 12

Position Power

Question 13

• Produces order and consistency
• planning and budgeting
• organizing and staffing
• controlling and problem solving

Answer 13

Management Activities

Question 14

• Produces change and movement
• establishing direction
• aligning people
• motivating/inspiring

Answer 14

Leadership Activities