Chapter 12 Flashcards

(36 cards)

1
Q

an independent federal government agency that was created in 1914 under the Federal Trade Commission Act

A

Federal Trade Commission (FTC)

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2
Q

an independent federal government agency governed by five commissioners who are appointed by the President and affirmed by the Senate

A

Federal Communication Commission (FCC)

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3
Q

a division of the US Department of Health and Human Services responsible for regulating food products, cosmetics, drugs such as vaccines, and medical devices

A

US Food and Drug Administration (FDA)

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4
Q

a tort that requires a plaintiff to prove (1) the defendant intentionally made a false representation of a material fact, (2) the defendant knew the representation was false, (3) the defendant intended to either induce the plaintiff into acting or refrain from acting, and (4) the plaintiff was justified in relying on the misrepresentation

A

fraud

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5
Q

an exaggerated, puffed, or outlandish claim about a product that a normal person would believe not to be an accurate factual representation or difficult to prove as true

A

puffery

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6
Q

the rules that advertising cannot be (1) deceptive, (2) unfair, or (3) contain claims unsupported by sufficient evidence are referred to as the

A

truth in advertising rules

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7
Q

advertising that states or omits a fact that makes the advertising misleading about a material fact to the reasonable consumer

A

deceptive advertising

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8
Q

advertising that causes or is likely to cause
substantial consumer injury that cannot be avoided and is not outweighed by the benefits it produces

A

unfair advertising

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9
Q

a legal order issued by an administrative agency and has the effect of an injunctive order stating to stop engaging in certain conduct

A

cease-and-desist order

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10
Q

advertising refuting, clarifying, or correcting the content in potentially deceptive advertising

A

counter advertising

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11
Q
  1. false or misleading communication
  2. about the seller’s product or another’s product
  3. which is likely to cause a material influence on consumer decision-making
  4. resulting in injury to the plaintiff.
A

false advertising

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12
Q

less offensive than obscene material and is not allowed to be aired on television or radio broadcasts during times when a child might regularly be exposed to such programming

A

indecent material

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13
Q

language that is grossly offensive and constitutes a nuisance to the general public

A

profane language

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14
Q

Latin phrase that means “buyer beware.”

A

caveat emptor

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15
Q

if answered untruthfully by the seller, may provide evidence of a misrepresentation

A

disclosure statement

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16
Q

commonly defined as an agreement under which the buyer agrees to take the item in its present condition and agrees the seller is not responsible for making any repairs to the item

17
Q

a claim that directly or indirectly states a food product has a certain characteristic

A

nutrition content claim

18
Q

the process by which marketing is made directly to a consumer

A

direct marketing

19
Q

a common form of direct marketing and involves the use of a phone or similar electronic device to make a sale of a product or service

A

telemarketing

20
Q

the process by which sellers market to a consumer through a mobile device such as a cell phone

A

mobile marketing

21
Q

written or oral assertions (promises) about a product or a service made by a seller

A

Express warranties

22
Q

nonverbal or non-written assertions about a product or a service at the time they are sold

A

Implied warranties

23
Q

the assertion by the selling merchant that a consumer product is fit for its general purpose and contains no defect

A

implied warranty of merchantability

24
Q

someone who routinely sells goods of this nature or holds themselves out as having specific knowledge or skill related to the product

25
implied promise a good will achieve a particular purpose or perform a specific function
implied warranty of fitness for a particular use
26
a tax levied on the gross price of a sale of a good or service
sales tax
27
a connection or link to a forum
nexus
28
an additional amount of sales tax imposed in conjunction with a state sales tax that the taxing jurisdiction elects to impose
optional sales tax
29
A tax on goods purchased that is required to be remitted by the buyer
use tax
30
a tax assessed against the value added by a manufacturer or a distributor
value-added tax (VAT)
31
anyone who routinely collects debts that are owed to another party
debt collector
32
1. Call debtors at inconvenient times, such as before 8:00 a.m. and after 9:00 p.m., unless a debtor agrees. 2. Call the debtor at any time if the debtor is being represented by an attorney. 3. Call the debtor at work if the debtor’s employer objects. 4. Engage in harassment such as using abusive language. 5. Contact the debtor if the debtor asks for verification of the debt or if the debtor states they do not owe any or all of the debt. 6. Garnish an employee’s Social Security benefits or civil service benefits
debt collector is prohibited from doing any of the following
33
1. To request information maintained in their personal file by a credit-reporting agency 2. To be notified if a creditor has used a credit score against the consumer 3. To contest inaccurate information contained in a credit score report 4. To request a copy of their personal credit report 5. To have negative credit actions removed after seven years (or ten years if a bankruptcy was involved)
Fair Credit Reporting Act of 1970
34
a person cannot be denied credit based on their race, religion, national origin, color, gender, marital status, age, or dependence on public assistance
Equal Credit Opportunity Act of 1974
35
the unauthorized use of someone’s personal information to engage in fraud
identity theft
36
consumers are allowed to alert the credit-rating agencies when they believe they have become the victim of identity theft
Fair and Accurate Credit Transactions Act of 2003