Chapter 12 - Management

Question 1

Management

Answer 1

The organisation and coordination of activities in order to achieve the defined objectives of the business

Question 2

Manager

Answer 2

The person responsible for setting goals, organising resources and motivating workers to achieve business objectives

Question 3

Autocratic Management

Answer 3

A management style where one manager makes all the decisions with little to no input from employees and others

Question 4

Democratic Management

Answer 4

A management style that encourages the active participation of workers in decison-making

Question 5

Paternalistic Management

Answer 5

A management style based on the view that the manager is in a better position (than the workers) to know what is best for an organisation

Question 6

Laissez-Faire Management

Answer 6

A management style that leaves most of the business decision-making to the workforce

Question 7

Theory X

Answer 7

The view that some managers believe that employees are lazy, fear motivated and in need of constant direction and supervision

Question 8

Theory Y

Answer 8

The view that some managers believe employees are self- motivated, enjoy their work and are willing/prepared to take on additional responsibilities