Chapter 12:Organizational Effectiveness and Development (OE&D)

Question 1

What is organizational effectiveness and development? OE&D

Answer 1

A technique that organizations implement to help increase performance and move forward toward higher levels of growh

Question 2

What does OE&D mainly focus on?

Answer 2

systematic interventions and changes in policies that restructure an organization and bring workers to a common standpoint that helps achieve the organizations goals and objectives

Question 3

Another key feature of OE&D is what?

Answer 3

It’s critical analyses and scientific data- it uses scientific findings as evidence to build a structured and controlled processes before moving on to practical testing and implementation

Question 4

what is the common goal all organizations look to achieve?

Answer 4

Competitiveness

Question 5

What are the four behavioral interventions?

Answer 5

1. interpersonal relations
2. role playing
3. management by objectives
4. Developing the grid

Question 6

What are the nonbehavioral interventions?

Answer 6

1. organizational structure redesign

2. Job enrichment

Question 7

Miscellaneous interventions

Answer 7

1. Team building

2. Survey feedback

Question 8

OE&D process and steps

Answer 8

1. identify gaps in the current strategies or find room for improvement
2. diagnosis of the problem
3. implementation

Question 9

What are the two types of organizational design structure?

Answer 9

1. centralized-top-down chain of command

2. decentralized -decisions are handed over to division managers and supervisors at the lower and middle levels