narrower aims that organizations pursue in an effort to serve their visions and missions
goals
what the organization hopes to become in the future
vision
the reason for an organization’s existence
mission
how well an organization is doing at reaching its vision, mission, and goals
organizational performance
a metric such as profits, stock price, and sales along which organizations can be gauged
preformance measures
a benchmark, such as the industry average, that is used to make a sence og an organizations standing along a performance measure
performance referent
An approach to assessing performance that targets managers’ attention on four areas: financial, customer, internal business processes, learning and growth.
balanced scorecard
an approach to assessing performance that emphasizes the concerns of People (social responsibility) and the Planet (environmental sustainability) in addition to Profit
THE THREE P’S
what is the tripple bottom line?, also known as __ __ __.
the processes, practices, and decision-making styles of organizations that act entrepreneurially
entrepreneurial orientation
whether an individual or a team of individuals within an organization has the freedom to develop an entrepreneurial idea and then see it through to completion
autonomy
The tendency to intensely and directly challenge competitors
competitive aggressiveness
the tendency to pursue creativity and experimentation
innovativeness
the tendency to anticipate and act on future needs
proactiveness
the tendency to engage in bold, rather than cautious actions
risk-taking
S.M.A.R.T.
Specific
Measurable
Achieveable
Relevant
Time-based
True or false: Goals do not have to be S.M.A.R.T only vision and mission statements
F: Goals need to be S.M.A.R.T. wheras mission and vision statments are usually not al of those things
Another work for ‘goals’
objectives
Which of the following is considered the broadest and least measurable? Or most general and most long-term?
A. Vision
B. MIssion
C. Objectives
A. Vision
Which of the following is considered specific but also still broad? Or moderately general and moderately short-term?
A. Vision
B. Mission
C. Objectives
B. Mission
Which of the following are the most effective if they meet all of the S.M.A.R.T. criteria?
A. Vision
B. Mission
C. Onjectives
C. Objectives
Goals are _____ and ______ _____.
specific and short-term
performance assessments involve
performance measures and referents
why are multiple performance measures used?
- performance is multi-dimensional
- Different results are important to different stakeholders
- can help find source of problems
most relied upon measure of performance, and why?
financial measures because they are readily available and easy to calculate over time
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Chapter 2: leading strategically36
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Chapter 3: External Environment41
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Chapter 4: Resources (internal environment)52
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Chapter 5: Business Level Strategy23
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Chapter 6: Competitive and Cooperative Moves28
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Chapter 7: International Strategy27
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Chapter 8: Corporate Level Strategies13
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Chapter 9: Executing Strategy through Organizational Design31
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Chapter 10: Corporate Governance, Corporate Ethics, and Social Responsibility42
