Chapter 4 Flashcards

(44 cards)

1
Q

What is organisational structure concerned with?

A

The way in which work is divided up an allocated. It outlines the roles and responsibilities of individuals and groups within the organisation.

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2
Q

How many ways can an organisation be structured?

A

In several ways

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3
Q

What is an entrepreneurial business?

A

Typically a small business in the early stages of development

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4
Q

What are the advantages of entrepreneur?

A

Fast decision-making, more responsive to market, goal congruence, good control, close bond to workforce

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5
Q

What are the disadvantages of entrepreneur?

A

Lack of career structure, dependent on the capabilities of the manager/owner, cannot cope with diversion/growth

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6
Q

What is a functional/departmental structure?

A

Functional organisations group together employees that undertake similar tasks into departments

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7
Q

When is functional/department structure often found?

A

In organisations that have about growing the entrepreneurial structure

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8
Q

What is the usual layout of functional/departmental structure?

A

Board of directors then marketing department production department finance department personal department

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9
Q

Advantages of functional/departmental

A

Economies of scale, standardisation, specialist more comfortable, career opportunity

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10
Q

What are the disadvantages of functional/departmental?

A

Empire building, slow, conflict between functions, cannot cope with diversification

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11
Q

What is a divisional/product structure?

A

An organisation is split into several divisions, each one or anonymously overseen a product a separate divisions eg cars and motorbikes, a graphical section eg US and Europe or even by customer

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12
Q

What is each division likely to have individual and product structure?

A

To have a functional structure with all the departments it needs in order to operating a particular market segment

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13
Q

What is the shared service approach?

A

Involves restructuring the provision of certain services within the organisation so that the service is centralised into one specific part of the organisation eg having one finance for 7 Samsung business

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14
Q

What is divisions based on geographical areas?

A

A company may be split into different divisions based on graphical areas for example there may be division looks after Asian operations one that covers Europe and another for America

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15
Q

What is an advantage of divisional structure?

A

Enables growth, clear responsibility for products/divisions, training of general managers, easily adapted for further diversification, top management free to concentrate on strategic matters

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16
Q

What is the disadvantage of divisional structure?

A

Potential loss of control, lack of goal congruence, duplication, specialist may feel isolated, allocation of central costs can be a problem

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17
Q

What is a matrix structure?

A

A combination of the functional and divisional structures

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18
Q

What are the advantages of the matrix? Structure.

A

Advantages of both functional and divisional structures
Flexibility
Customer orientation
Encourages teamwork and the exchange of opinions and expertise

19
Q

What is a disadvantage of the matrix structure?

A

Dual command and conflict
Dilution of functional authority
Time consuming meeting
Higher admin costs

20
Q

What is a scaler chain?

A

The line of authority which can be traced up or down the chain of command from the most senior member of staff to the most junior. It relates to the number of levels of management within an organisation.

21
Q

What’s a span of control?

A

A man span of control is the number of people for whom he she is directly responsible for

22
Q

What are the factors that influence the span of control?

A

The nature of the work, the more repetitive or simple the work the wider the span of control can be

The type of personnel, the most skilled motivated the managers and the other staff are the way to the spawn control can be

The location of personnel , if personnel are located locally it takes relatively little time and effort to supervise them. This allows the panic control to become wider.

23
Q

What is a tall organisation?

A

A tall organisation as many levels of management, a long scale chain and a narrow span of control

24
Q

What is a flat organisation?

A

Has few levels of management, a short scalar chain in a wide span of control

25
What will a tall organisation provide?
A career bad for staff it is also likely Tanara span of control allowing staff to close contact with their manager and therefore agreed to impact on decision-making
26
Define governance
Referred to the authority structures processes and rules that an organisation has in place to determine how decisions get made, resources get allocated and priorities
27
Governance will therefore require the organisation to make decision decisions in the following areas
Specialisation Standardisation Formatlisation Centralisation Chain of command Span of control
28
What is specialisation?
The extent which organisations activities are divided into special roles
29
What is standardisation?
The degree to which an organisation operates under standard rules or procedures
30
What is formation?
The extent which instructions and procedures are documented
31
What is centralisation?
The degree to which leaders of the top of the management hierarchy have authority to make certain decisions
32
What is chain of command?
The number of vertical levels or layers on the organisational chart
33
What happens in centralised structure?
The upper levels of an organisation hierarchy retained authority and make decisions
34
What happens in the decentralised structure?
The authority to take decisions is passed down to units and people at lower levels
35
What factors affect the amount of decentralisation?
Management style, ability of management/employees, geographical spread, size of the organisation/scale of activities, predictability of the environment
36
What are the advantages of decentralisation?
Senior management free to concentrate on strategy, better local decisions due to local expertise, better motivation due to increase training and career path, quicker responses/flexibility due to a smaller chain of command
37
What are the disadvantages of decentralisation?
Loss Of control by senor management Dysfunctional decision due to a lack of goal congruence Poor Decisions made by inexperienced managers Training costs Duplication of roles within the organisation Extra costs in obtaining information
38
What are the different levels of planning?
Strategic planning, business planning, operational planning
39
What is strategical planning?
If I was making long-term decisions for the entire organisation
40
What is business planning?
Involves plans for specific divisions or departments and specifics how to use resources
41
What is operational planning?
Short term detailed and practical
42
What happens with levels of planning with a tall chain of command?
These responsibilities can be allocated to different management teams. In a flat structure such as entrepreneurial structure responsibilities may be combined.
43
What governance is applied to entrepreneur structure?
Little specialisation Little standardisation Little formalisation very high centralisation Flat chain of command Wide span of control
44
What governance is applied to divisional structure?
Lots specialisation Lots of standardisation Lots formalisation Very low centralisation Tall chain of command Narrow spanner control