Chapter 6

Question 1

non verbal communication

Answer 1

behaviors and characteristics that convey meaning without use of words

Question 2

5 Characteristics of Non Verbal Communication

Answer 2

1. present in most interpersonal communication
2. often conveys more info than verbal comm
3. usually believed over verbal comm
4. primary means of communicating emotion
5. Metacommunicates (communication about communication)

Question 3

Functions of Non Verbal Communication

Answer 3

1. managing conversations
2. expressing emortions
3. maintaining relationships
4. forming impressions
5. influencing others
6. concealing information

Question 4

Ten Channels of Non Verbal Communication

Answer 4

1. facial displays
2. eye behavior (oculesics)
3. movement and gestures (kinesics)
4. touch behaviors (haptics)
5. vocal behaviors (vocalics)
6. smell (olfactics)
7. use of space (proxemics)d
8. physical appearence
9. chronemics
10. use of artifacts

Question 5

oculesics

Answer 5

the study of eye behavior

Question 6

kinesics

Answer 6

the study of movement

Question 7

haptics

Answer 7

characteristics of the voice that convey meaning in communication (aka Paralanguage)

Question 8

proxemics

Answer 8

the study of the spatial use

Question 9

4 spacial zones

Answer 9

intimate, personal, social, and public distance

Question 10

chronemics

Answer 10

the way people use time

Question 11

artifacts

Answer 11

an object or visual feature of an environment with communicative value