Project objectives must be clearly defined so that we know when the project is over.
True
False
True
Which of the following is a characteristic of a good objective?
General, not specific
Overly complex
Established within resource bounds
Can violate organizational policies and procedures
Established within resource bounds
When using the SMART Rule, “R” stands for: Realistic Routine Right Retentive
Realistic
Which of the following conflicts has the most frequent occurrence for a project manager? Manpower Costs Time Tradeoffs
Time
Project managers should allow all conflicts to be resolved at the sponsor level
True
False
False
Which conflict, if it occurs, can have the most serious impact on the team’s performance Schedules Cost Personality clashes Resource availability
Personality clashes
Factors influencing project priorities can include: The technical risks The nearness of the delivery date The expected profit or savings All of the above
All of the above
Which of the following conflict resolution modes would a project least likely accept if the conflict was with the project team? Confrontation Compromise Forcing Smoothing
Forcing
Which of the following conflict resolution modes would a project manager prefer to use for a conflict with superiors? Confrontation Compromise Forcing Smoothing
Compromise
Emphasizing areas of agreement and deemphasizing areas of non-agreement represents which type of conflict resolution mode? Confrontation Compromise Forcing Smoothing
Smoothing