chapter 8 Flashcards

(26 cards)

1
Q

How is printer Speed measured?

A

Pages Per Minute (ppm)

Speed indicates how many pages a printer can produce in one minute.

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2
Q

How is printer Quality measured?

A

Dots Per Inch (dpi)

Quality refers to the resolution of the printed output.

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3
Q

What does MTBF stand for?

A

Mean Time Between Failures

It measures the predicted elapsed time between failures during normal operation.

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4
Q

What is included in the Total Cost of Ownership (TCO) of a printer?

A
  • Initial purchase price
  • Cost of consumables (ink/toner)
  • Price per page
  • Maintenance
  • Warranty costs

TCO provides a comprehensive view of the overall costs associated with owning a printer.

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5
Q

What is an ADF and what is its purpose?

A

Automatic Document Feeder

It feeds multiple pages into a printer/scanner automatically and may provide collation.

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6
Q

Contrast Inkjet vs. Laser printer advantages.

A
  • Inkjet: Low initial cost, high resolution
  • Laser: Low cost per page, high speed (PPM), high capacity, and dry output

Each type of printer has its own strengths depending on the use case.

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7
Q

Name the 7 Steps of the Laser Printing Process in order.

A
  • Processing
  • Charging
  • Exposing
  • Developing
  • Transferring
  • Fusing
  • Cleaning

These steps outline the complete cycle of how a laser printer operates.

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8
Q

What happens during the Fusing step of laser printing?

A

Heat and pressure are applied to the paper to permanently melt the toner into the fibers

This step ensures that the printed image adheres to the paper.

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9
Q

What occurs during the Exposing step of laser printing?

A

A laser beam writes the image to the imaging drum by neutralizing the charge in specific areas

This step is crucial for creating the latent image that will be developed.

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10
Q

What is a Thermal Printer primarily used for?

A

Retail cash registers (receipts) and older fax machines

Thermal printers are commonly used for printing receipts due to their speed and efficiency.

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11
Q

What are the main advantages and disadvantages of Impact (Dot Matrix) printers?

A
  • Advantages: Cheap ribbons, can print carbon copies (multipart forms)
  • Disadvantages: Noisy, low-resolution graphics

Impact printers are often used in environments where multipart forms are necessary.

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12
Q

What is a Virtual Printer?

A

An application that sends a print job to a file (PDF, XPS, Image) instead of a physical device

Virtual printers allow for digital document creation without physical printing.

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13
Q

Name the key parts of a 3D Printer.

A
  • Print bed
  • Hotend/Nozzle
  • Filament
  • Feeder
  • Axis

These components work together to create three-dimensional objects layer by layer.

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14
Q

What is a Printer Driver?

A

Software that translates data from an application into a format the specific printer hardware understands

Printer drivers are essential for ensuring compatibility between software and hardware.

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15
Q

What is the difference between a Hardware and Software Print Server?

A
  • Hardware: A dedicated device or built-in NIC
  • Software: A computer sharing its connected printer (requires the computer to be ON)

Print servers facilitate network printing by managing print jobs.

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16
Q

How should you clean the heating element of a Thermal Printer?

A

With a cotton swab dampened with isopropyl alcohol

Proper cleaning helps maintain print quality and printer longevity.

17
Q

Symptom: A laser printer produces images that smear easily when touched. What is the likely issue?

A

The Fuser Assembly is likely failing and not reaching the correct temperature

A malfunctioning fuser can lead to poor print quality.

18
Q

Symptom: An inkjet printer produces horizontal streaks or missing colors. What is the likely issue?

A

The Print Head nozzles are likely clogged and need cleaning

Regular maintenance is essential for optimal inkjet printer performance.

19
Q

Symptom: A printer prints ‘Garbage’ (random characters and symbols). What does this indicate?

A

This usually indicates an incorrect or corrupted printer driver

Ensuring the correct driver is installed is crucial for proper printer function.

20
Q

Symptom: Paper is frequently jamming in a laser printer. What is the likely cause?

A

This is often caused by worn or dirty Pickup Rollers or the wrong paper weight

Regular checks and maintenance can prevent paper jams.

21
Q

What is the purpose of Printer Calibration?

A

To align the print heads or ensure that the colors on the screen match the colors on the printed page

Calibration is important for achieving accurate color reproduction.

22
Q

What is Print Spooling?

A

A process where print jobs are stored in a buffer (queue) so the computer can continue working while the printer processes the job

Spooling improves efficiency by managing multiple print jobs.

23
Q

Maintenance: What should be used to remove spilled toner inside a laser printer?

A

A specialized Toner Vacuum

Standard vacuums create static and can spread fine toner dust, causing further issues.

24
Q

Maintenance: Why shouldn’t you touch the Imaging Drum or Transfer Roller with bare hands?

A

Skin oils can damage the components and cause permanent print quality defects

Proper handling is crucial to maintain printer components.

25
Step 1 (Troubleshoot): What is a good 'Closed-ended' question for a printer issue?
"Is the printer's 'Ready' light on?" or "Can you print a test page?" ## Footnote Closed-ended questions help quickly identify issues.
26
Step 6 (Troubleshoot): Why is it important to document the outcome of a printer repair?
It creates a searchable database for future issues and records the use of expensive parts/consumables ## Footnote Documentation aids in troubleshooting and cost management.