group
a human communication system composed of three or more individuals, interacting for achievement of some common goal who influence and are influenced by each other
primary group
an informal structure characterized by close personal relationships
secondary group
time-limited group relationships with an established beginning and end
functional similarity
choosing the group members who are similar enough - intellectually, emotionally, and experientially - to interact with one another in a meaningful way to accomplish the group goal
group norms
the unwritten behavioural rules of conduct expected of group members
universal norms
explicit behavioural standards which must be present in all groups to achieve effective outcomes
group-specific norms
constructed by group members as they represent shared beliefs, values and unspoken operational rules governing group functions
group dynamic
the communication process and behaviours that occur during the life of the group
group process
the structured development of small group relationships
cohesion
the emotional bonds members have for one another, and underscores the level of member commitment to the group
monopolizing
negative form of power communication used to advance a personal agenda without considering the needs of others
social loafing
an individual group member who fails to do their part of the work or skip / come late to group project meetings, infuriating other group members
group think
deeply involved in a cohesive group setting, member’s strivings for a unanimity override their motivations to realistically appraise alternative courses of actions
forming
groups focus on acceptance and understanding who is in the group
storming
focusses on issues of power and control in groups
norming
behavioural standards are formed and will guide the group toward accomplishment
performing
where most group work is completed
adjourning (termination)
when the group task is completed to satisfaction
collaboration
a dynamic process in which work groups from different professional backgrounds cooperate and share expertise to deliver quality health care
6 competency domains
- interprofessional communication
- patient / family / community centred care
- role clarification
- team functioning
- collaboration
- interprofessional conflict resolution
disruptive behaviour
a lack of civility or respect that occurs within professional relationships as frequently as weekly and is repeated overtime
