Chapter 9

Question 1

• Social intelligence

Answer 1

– the ability to communicate and relate effectively to others.

Question 2

• Emotional intelligence

Answer 2

– the ability to recognize our own emotions and the emotions of others, and behave in ways that have a positive impact on how others feel.

Question 3

• Interpersonal communication skills

Answer 3

– how well we communicate when interacting with others

Question 4

• Human relations skills

Answer 4

– how well we relate to and treat others

Question 5

• Passive listening

Answer 5

– hearing the words with our ears, but mot thinking about those words with our mind because our mind is somewhere else

Question 6

• Active listening

Answer 6

– making an effortful attempt to focus full attention on the speaker’s message.

Question 7

• Erotic love

Answer 7

– relationship involves intense physical arousal and passion; attention focused on partner’s appearance most

Question 8

• Impulsivity:

Answer 8

partners can quickly “fall into” love

Question 9

• Intense emotions

Answer 9

• a surge of chemicals are released in the body and brain

Question 10

• Idealism

Answer 10

• the partners perceive each other and the relationship as being “perfect”

Question 11

• Attachment and dependency

Answer 11

– the lovers feel insecure without each other and can’t bear being separated.

Question 12

• Possessiveness and jealousy

Answer 12

• each lover feels that he or she has exclusive rights to the partner and jealous of anyone else who interacts with the partner.