Chapter Extension 10

Question 1

Inter-enterprise process

Answer 1

an information system that is shared by two or more independent organizations

Question 2

automated clearing house (ACH)

Answer 2

system used to process checks

Question 3

supply chain

Answer 3

a network of organizations and facilities that transforms raw materials into products delivered to customers

Question 4

factors that affect supply chain preformance

Answer 4

facilities, inventory, transportation, and information

Question 5

supply chain profitability

Answer 5

the difference between the sum of the revenue generated by the supply chain and the sum of the costs that all organizations in the supply chain incur to obtain the revenue

Question 6

bullwhip effect

Answer 6

the variability in the size and timing of orders increases at each stage up the supply chain