1
Q
Examples of client care
A
Understand clients objectives
Listen to the client and seek formal and infomal feedback
Understand the clients position
Responding speedily to queries and regular reporting systems
APC
flashcards
Decks in class (26)
# Cards
-
Accounting Principles9
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Inclusive Environments12
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Landlord and Tenant36
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Valuation45
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Property Management40
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Health and Safety9
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Asbestos3
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Ethics56
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Purchase and sale14
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Lists18
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Measurement18
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Must learn18
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cases6
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Inspection15
-
Business Planning3
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Conflict avoidance, Management & Dispute resolution Procedures2
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Client Care1
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Communication and negotiation1
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Data Management13
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Diversity, Inclusion and team working1
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Sustainability14
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all4
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Leasing and letting3
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Dates13
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referral questions14
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Gifts, bribery and corruption14
