What are the diffierent forms of communication and the pros and cons?
Written - email, reports, letter
Oral
Grpahical
Non-verbal
How do you structure a negotitation?
Research all facts
Understand negoitiations and non-negotitations
Set up proffesional and controlled negotitaiton
Record writing
Example of your negotitation?
Hall Green - Roof Replacement
Mayfield - Final Account
What are your negotitation tactics?
Collaberation
Understanding
Proffeisonalism
All winners
Barriers to communication?
Language, accent, boredom, disrtraction, internet, inturpution
How does your communication differ between experienced and non expeirenced clients?
When using technical terms always explain
When using technical drawings use anotations
Use pace and understand body langaage and adapt
Ask questions and recap
Maybe provding writing for key points
