Communication Flashcards

(19 cards)

1
Q

Email laws (4)

A

-No harvesting email addresses
-Companies must provide a subscriber with a clear way to unsubscribe from their listing
-Company/individual should have a clear way for recipients to opt out
-No emails with false or misleading subject line

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2
Q

Language used in emails

A

-No obscene language or images
-No racist, exploitative or violent messages
-Illegal material or messages shouldn’t be sent

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3
Q

Rules and guidelines companies must set for employees to follow (5)

A
  1. Use company email accounts and devices only for work purposes
  2. Follow the company’s rules for email content and style
  3. Keep all emails secure and confidential
  4. Always use anti-malware protection.
  5. Attend regular training on email security and confidentiality
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4
Q

Passive attacks

A

A security breach in which the system is not harmed but messages, settings or data are read by an unauthorized third party

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5
Q

Active attacks

A

A security breach that involves changing or harming a system

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6
Q

Netiquette

A

The need to respect other users views and display common courtesy

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7
Q

Rules of etiquette (3)

A

-Do not be abusive
-Respect other people’s privacy
-Do not plagiarize

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8
Q

Why are emails often grouped together (2)

A
  • Less time consuming
    -Makes sure everyone gets the same information
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9
Q

Spam

A

Any unsolicited email

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10
Q

Issues spam causes (2)

A

-Uses up people’s time
-Contain viruses and other malware

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11
Q

Internet

A

Physical infrastructure that allows networks and individuals devices to connect to each other

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12
Q

World wide web

A

A massive collection of web pages based on the http protocol

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13
Q

Intranet

A

Network used for sharing information within a single organization or company

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14
Q

Intranet advantages

A

-More secure than the internet
-Better bandwidth

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15
Q

Blogs

A

Personal internet journals where the writer will type in their observations on a topic

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16
Q

Will

A

Web applications or websites that allow users to create and edit their web pages using any web browser

17
Q

Social networking sites

A

Enable people to share photos, videos, and music etc

18
Q

Web browser

A

Software that allow a user to display a web page on their screen

19
Q

Search engines

A

Software that helps a user find websites using keywords or phrases