communication
to establish helping-trusting relationships
intrapersonal
occurs within individual
interpersonal
one to one interaction between two people
transpersonal
interaction within a person’s spiritual domain
small group
interactions with a small number of people
public
interaction with an audience
referent
motivates one to communicate with another
sender and receiver
one who encodes wand one who decodes the message
message
content of the message
channels
means the conveying and receiving messages
feedback
message the receiver returns
interpersonal variables
factors that influence communication
environment
the setting for sender-receiver interactions
SOLER
sit facing the patient observe an open posture lean toward the patient establish and maintain intermittent eye contact relax