what is primary research
Original research collected firsthand from people or groups
what is secondary research
using reports and statistics found through research
define the steps of conducting a case study
1) define the research question - identify the research hypothesis and determine a purpose
2) choose cases to be studied - who how and the methods that are to be used
3) collect data - undertake proposed research methods ascertain data and sort
4) Evaluate and analyse – examine raw data, look for trends and patterns, and compare the data to the original hypothesis and purpose
5) Present results – describe findings using an appropriate method, provide evidence and justify conclusions
advantages of a case study
disadvantages of a case study
what is conflict
a disagreement or clash of ideas/beliefs/values. Two types of conflict are constructive and destructive
what is constructive conflict
Constructive process in which groups or individuals come to a new understanding and see increased self/esteem/wellbeing.
example: compromising
what is destructive conflict
Destructive process in which groups or individuals may disintegrate, feel devalued or the goal/direction of the group is prevented from continuing.
example: argumentative