Connect Chapter 1 Flashcards

(31 cards)

1
Q

Which of the following refers to how well people are balancing their many work and no work responsibilities while experiencing little to no role conflict

A

Work- life integration

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2
Q

Which discipline has contributed to OB with knowledge of team dynamics, organizational socialization and organizational power, and other aspects of the social system

A

Sociology (focus on groups, not psychology bc focuses on individuals)

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3
Q

Remote work was formerly referred to as

A

Teleworking

Telecommmuting

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4
Q

Which of the following statements best describes the multiple levels of analysis anchor

A

ON should be understood from individual. Team. And organizational perspectives

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5
Q

_______ ______ are external to the individual but still affect their behaviour and performance.

A

Situational

Factors

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6
Q

What are the benefits associated with diversity

A

When teams have different knowledge and skills the team tends to be:

More creative
And
Make better decisions in complex situations

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7
Q

Forces within a person that affect the direction. Intensity. And persistence of effort for voluntary behaviour is called

A

Motivation

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8
Q

Which of the following statements about the environment in which organizations operate is FALSE

  1. The environment is stable and predictable
  2. Organizations face a lot of turbulence from the environment
  3. Organizations face a lot of disruptive changes
  4. Organizations are experiencing unprecedented change
A

1

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9
Q

Elements of ability are

A

Natural aptitudes

Learned capabilities

And habits

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10
Q

Work life _____ describes the extent to which people are effectively engaged in their various work and non work roles

A

Integration

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11
Q

Working from home (or at a clients work site) rather than at the organization’s physical work site is called

A

Remote work

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12
Q

The extent to which a person accurately understands the job duties assigned to or expected is referred to as

A

Role perception

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13
Q

What model provides the 4 factors that directly influence individual behaviour and performance

A

MARS model of individual behaviour and results

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14
Q

The AMOUNT of effort you are willing to put fourth in order to achieve a stated goal is

A

Intensity

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15
Q

Which of the following is considered a situational factor that constrains or facilitates employee behaviour and/or performance

1- budgetary limits
2- employee ability
3- physical work facility
4- time constraints

A

1,3,4

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16
Q

_____ includes both natural aptitudes, learned capabilities, and habits required to successfully complete a task

17
Q

Work life integration occurs by ____ the demands and experiencing positive emotions of our various segments of life

18
Q

An employee who has a clear understanding of the tasks expected to be performed and how that performance will be assessed likely has an accurate _____

A

Role perception

19
Q

All tasks involve degrees of working with people, data, things, and ______

20
Q

Hasan offered to work through his lunch break to help a colleague finish a presentation for an important meeting. This is an example of:

A

Organizational citizenship

21
Q

Conditions beyond the employees immediate control that constrain or facilitate behaviour and performance are

A

Situational factors

22
Q

Which of the following refers to how well people are balancing their many work and non work responsibilities while experiencing little to no role conflict

A

Work life integration

23
Q

T or F.

Counterproductive work behaviours are minor concerns and are unlikely to harm the organization in any why

Why or why not

A

False

Research shows counterproductive work behaviours can substantially undermine organizational effectiveness

24
Q

Goal directed behaviours that are under the individual’s voluntary control and that contribute to organizational objectives is the definition of

A

Task performance

25
______ includes various forms of cooperation and helpfulness to others that support the organization’s social and psychological context
Organizational citizenship behaviours
26
Which of the following are problems associated with high employee turnover 1. Strong corporate culture 2. Removal of relationships with coworkers 3. Opening up positions to new employees with fresh ideas 4. Loss of valuable knowledge
2 and 4
27
Habits are triggered by situational cues with minimal or no consciously motivated thought T or F
True
28
Studies report that ____ is higher in teams that tolerate or even expect people to take time off
Absenteeism
29
Amara take shit home from the office like pens and shit so she doesn’t have to buy them herself. What is this?
Counterproductive work behaviours
30
Overall employee turnover has a ____ effect on organizational effectiveness
Negative
31
Absenteeism is higher in organizations with 1. Boring conditions 2. Generous sick leave policies 3. Stressful conditions 4. Interesting work
1,2,3