Who are stakeholders?
People or organisations who have a direct or indirect interest in a proposal.
Variety of consultation methods:
Variety of objectives for consultations:
Variety of implicaitons from consultations:
Key points for successful consultations:
Special features of pre-industrial (e.g. Maori) perspectives:
How to avoid a bad consultation:
Do not:
List different anti-consultation ploys:
Explain ‘faster is safer’ ploy
Do everything as quickly and quietly as possible, hoping opponents don’t find out until it’s too late. Then plead ignorance of policy or pretend you didn’t realise people would be interested
Explain ‘the stone wall’ ploy
Ignore people and look for excuses that will get the project done before objectors realise what’s up.
Explain ‘divide and rule’ ploy
Split objectors into groups, all at one another’s throats
Explain ‘the bogus choice’ ploy
Remove the options you don’t want people to think about, add a few dummy ones, then offer them to the public as the only options
Explain ‘markmanship’ ploy
Give long winded answers being careful to say nothing of substance. Opponents worried they missed something so will not comment.
Explain ‘the misdirection’ ploy
Pretend objectors point was not clear and give a long, specific response that almost (but not quite) answers the point the objector raised.
Explain ‘pass the buck’ ploy
Crude Buckpassing:
Thats not our reponsibility its the responsibility of…
Refined Buckpassing:
leader says they employ staff to advise, staff says they only implement policy
Explain ‘jam tomorrow, jam yesterday, but never jam today’ ploy
The moment for participation is always in the past or future
Explain ‘the lullaby letter’ ploy
Write as soothing letter assuring them their views will recieve the fullest consideration, or assuring anything to make them go to sleep
Explain ‘the cotton wool wall’ ploy
Meet the objectors with utmost courtesy and give all informaiton, then go ahead as if nothing happened.
Explain ‘wave a red flag’ ploy
Say less likely to respond to letters with insinuations of this kind. hope that objector responds with a rude letter you can use to discredit them.
Explain ‘I’m your friend bluff’ ploy
To inexperienced objector, say it is in their interest to withdraw their objection.
Explain ‘the have pity on me bluff’ ploy
Say that your career or health will suffer if they do not withdraw their objection.
What is Franklin’s Fulcrum?
The potential for public acceptance of your project is directly proportional to the amount of control you are willing to relinquish, and inversely proportional to the walls behind which you try to hide.
When do stakeholders become involved in consultation?
When they are potentially affected, are interested in the proposal, have relevant information, or represent people
Consultation is more effective if:
begun early, properly resources, and conducted sincerely