Consumer Protection

Question 1

What is consumer protection?

Answer 1

Group of laws designed to ensure the rights of the consumer when purchasing a good or service

Question 2

Reasons why we have consumer protection

Answer 2

• to prevent fraud
• to give customer what they paid for
• to ensure high customer service

Question 3

Explain how consumer protection can affect a small business

Answer 3

• increase costs for higher quality production
• better quality control
• better customer service

Question 4

What is weight and measures act?

Answer 4

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