Core Agentforce Ops Flashcards

(20 cards)

1
Q

Agentforce Builder

A

UI workspace to design agents, topics, actions, and tests (Metaphor: Crew Type)

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2
Q

Agent User

A

Salesforce user record that agent uses; defines permissions and data access (Metaphor: Crew Member)

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3
Q

Permission Set

A

Collection of permissions/settings granted to a user or agent (Metaphor: Toolbelt)

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4
Q

Permission Set Group

A

Bundle of permission sets assigned together (Metaphor: Tool Shed)

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5
Q

Routing Configuration

A

Defines how signals are routed to agents based on conditions (Metaphor: Jobsite Gate)

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6
Q

Entry Condition

A

Criteria that must be met for routing to occur (Metaphor: Checklist)

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7
Q

Signal

A

Event or input that activates routing or agent behavior (Metaphor: Signature)

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8
Q

Context Variable

A

Data passed during routing to inform agent behavior (Metaphor: Project Specs)

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9
Q

Action

A

Task or behavior executed by an agent (Metaphor: Execution)

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10
Q

Topic

A

Subject or category that agents respond to (Metaphor: Project Phase)

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11
Q

Session Trace

A

Log of agent activity and routing decisions (Metaphor: Inspector Log)

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12
Q

Routing Map

A

Visual layout of routing paths and conditions (Metaphor: Jobsite Blueprint)

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13
Q

Timekeeper

A

Tracks agent activity duration and session timing (Metaphor: Timestamp)

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14
Q

Toolbox

A

Collection of reusable agent components (Metaphor: Tool Cart)

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15
Q

Timecard

A

Record of agent work sessions and durations (Metaphor: Payroll Sheet)

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16
Q

Work Order

A

Instruction set for agent tasks and routing (Metaphor: Project Task)

17
Q

Jobsite Dashboard

A

Visual summary of agent activity and routing status (Metaphor: Site Overview)

18
Q

Jobsite Directory

A

List of agents, topics, and routing paths (Metaphor: Contact List)

19
Q

Jobsite Plans

A

Stored configurations for agent behavior and routing (Metaphor: Project Binder)

20
Q

Jobsite Status

A

Current state of agent routing and activity (Metaphor: Project Status)