What is creative thinking
A process of generating innovative and imaginative ideas
The ability to see something in a new way
List five advantages of creative thinking
New innovative ideas are made
Complex business problems are solved
Increased productivity in the business
creativity is key to stay ahead of the competitors
Improves motivation amoungst staff members
What are ways that businesess can use creative thinking to generate entrepreneural ideas
Design environments that stimulate creative thinking
Encourage staff to come up with new ideas
Encourage alternative ways of doing things
What is problem solving
It is a process that requires creative thinking
Alternative solutions are identified and critically evaluated
Problems can be solved in a group/team or an individual
What is the difference between decision making and problem solving
Decision making
process of choosing from several alternatives
The part of problem solving where a solution is chosen
Decisions are usually made by one person
Problem solving
process of finding a solution to a problem
involves analysing the problem to identify solutions
usually involves a group or team
Name the 7 problem solving cycle
Identify the problem
define the problem
formulate a strategy
implement the strategy
Allocate resoures
Monitor problem solving
Evaluate the problem solving process
what are the problem solving techniques
Brainstorming
Mindmapping
Scamper
Nominal group technique
forced combination
empty chair technique
force field analysis
delphi technique
What is social Responsibility
Social responsibility is when each person is responsible for the effects their behaviour and lifestyle has on the environment and others
Difference between CSR and CSI
**CSI
- Any social development activity that is not undertenken for the purpose of generating business income
**CSR
- How companies manage the business process to produce an overall positive impact on the community
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Initiatives businesses can take to address gambling
- Offer financial literacy education
- Businesses could conduct awareness programmes on dangers of gambling for thier employees
Intiatives businesses can take to address inclusitivity
- Businesses should educate managers and employees on the benefits of diversity in the workplace
- Businesses can also create mentorship programmes to ensure that every employee has the opportunity to advance
Initiatives businesses can take to address violence
Businesses could also provide counselling facillities or refer employees to private counsellors
Ways in which businesses can use creative thinking to generating entrepreneural opportunities
- Design environments that that stimulate creative thinking
- Encourage staff to come up with new ideas and solutions
- Encourage alternative ways of doings
Benefits of CSR
- Investors are more willing to invest
- Recruiting is easier
Types of personal working relationships
Peer relationship
Group relationship
Authority relationships
External relationships
Criteria for successful team performances
Clear objectives and agreed goals
- Team members must agree on goals and clear objectives
- Clear goals for direction
- Team members should know what they want to acheive
Communication
- Efficient communication between team members may result in quick decisions
- Quality feedback from team members will improve the morale of the team
Co-operation
- All team members should actively participate in the decision-making process
- co-operate with management to acheive team/business objectives
Stages of team development
Forming
- People focus on being busy with routines
Storming
- Teams go through a period of unease /conflict after formation
Norming
- processes<working style and respect develops
performing
* leaders delegate and oversee the processes and procedures
mourning /adjourning
- All tasks need to be completed before the team finally dissolves
