1.0
syntactic, read (wiki)
2.0
social, read + write (blog)
3.0
semantic, read + write + execute, personal page (webshop)
4.0
symbiotic, IOT, assistant (speaker)
5.0
recognize feelings (robot) = next web
silent traditionalists (oma)
not old, straight to the point,
email, phone > pc
baby boomers (mama)
FB ads, loyality deals
FB
gen X (moetie)
google for research
SEO + SEA
millenials (liselot)
least loyal to brands, loyality deals
social media
gen Z (ik)
gen Z talk to gen Z
short video’s
custumer journey 1
awareness
custumer journey 2
consideration
custumer journey 3
purchase
custumer journey 4
service = retention
custumer journey 5
loyalty = advocacy
STDC (funnel)
see think do care
TTS (funnel)
touch, tell, sell
anchor link
specifik section in the same page of a website = jumping link
internal link
jumps to a different page in the same website
backlink
other website to your website
product classification
product 1 wordt spray
banner blindness
ads in banner skippen
fold
above the fold (alle belangrijke items hier plaatsen want hier is meeste aandacht voor), below the fold
inbound marketing
= new marketing, 2 way communication (social media)