Definition of Agency
Agency is the legal relationship in which one person (the agent) acts on behalf of another (the principal) and owes fiduciary duties such as loyalty, obedience, disclosure, confidentiality, accounting, and reasonable care. In real estate, brokers and agents represent buyers or sellers.
Creation of Agency
Agency can be created by express agreement (written or oral), implied actions, or by ratification. In CA, agency for residential sales must usually be disclosed in writing (Disclosure Regarding Real Estate Agency Relationship).
Types of Agency
Common types: seller (listing) agency, buyer agency, dual agency (when one broker represents both parties), designated agency (where different licensees in same firm represent each side), and subagency.
Fiduciary Duties - Loyalty
Loyalty requires the agent to put the principal’s interests above their own and third parties’ interests. Agent must avoid conflicts of interest and disclose material facts that affect the principal’s decision.
Fiduciary Duties - Obedience
Obedience means following the lawful instructions of the principal. Agents must refuse illegal or unethical instructions but otherwise follow lawful directions even if they disagree.
Fiduciary Duties - Disclosure
Agents must disclose all material facts known to them that affect the value or desirability of the property, including defects, latent conditions, and material facts about the transaction or parties.
Fiduciary Duties - Confidentiality
Confidentiality requires agents to not disclose the principal’s bargaining position or personal information that could harm the principal, unless required by law or with the principal’s consent.
Fiduciary Duties - Accounting
Accounting means preserving and properly accounting for all funds and property of the principal, including trust funds, earnest money, and records of deposits and disbursements.
Fiduciary Duties - Reasonable Care
Agents must exercise the skill, care, and diligence that a reasonably prudent real estate professional would use in similar circumstances, including proper documentation and due diligence.
Dual Agency in California
Dual agency occurs when the same broker represents both buyer and seller in a transaction. California law requires written, informed consent from both parties and limits the duties the broker can provide (e.g., cannot advocate fully for both).
Disclosure Regarding Real Estate Agency Relationship
This is a required CA disclosure that explains agency choices (seller, buyer, seller’s agent, buyer’s agent, dual agency) and must be provided at first contact with a party who seeks to be represented in a real estate transaction.
Designated Agency
Designated agency happens when a broker designates one licensee in the firm to represent the seller and another to represent the buyer, while the broker remains neutral. It must comply with firm policies and CA rules.
Subagency
Subagency exists when an agent of one broker assists the seller but actually is an agent of the seller’s broker — historically common with MLS; the subagent owes duties to the seller, not to the buyer-client.
Agent vs. Independent Contractor
An agent may be an employee or independent contractor; classification affects tax and withholding. In CA, brokers often classify sales agents as independent contractors under IRS rules but must follow state employment laws.
Agent’s Duty to Inspect
Agents should reasonably inspect the property and disclose observable material defects. While not expected to discover all defects, they must not ignore or conceal problems they discover or should have discovered.
Material Fact
A material fact is a fact that a reasonable person would consider important in deciding whether to buy or lease a property or how much to pay. Examples: structural damage, neighborhood hazards, pending eminent domain.
Latent vs. Patent Defect
Patent defects are obvious on inspection (e.g., broken window). Latent defects are hidden and not discoverable by reasonable inspection (e.g., termite damage inside walls). Agents must disclose latent defects if known.
Conflict of Interest Disclosure
Agents must disclose any personal interest in a transaction (e.g., family relationship, ownership interest) or any compensation from third parties that could influence their judgment.
Listing Agreement - Exclusive Right to Sell
This agreement gives one broker the exclusive right to market and sell the property and earn commission regardless of who finds the buyer. It must be in writing and specify terms and commission.
Listing Agreement - Exclusive Agency
Exclusive agency listing gives one broker the right to sell but reserves the seller’s right to find a buyer themselves without paying the broker a commission. Less common than exclusive right to sell.
Open Listing
An open listing allows multiple brokers to attempt to sell; commission is paid only to the broker who procures a ready, willing, and able buyer. Seller retains right to sell without commission obligation.
Net Listing - CA rules
A net listing sets a net amount the seller will receive and the broker keeps any excess as commission. Many states discourage or prohibit net listings because of conflict-of-interest; in CA they are legal but risky and require careful disclosure.
Seller’s Agent Duties
A seller’s agent must market the property, keep seller informed, present all offers, maintain the seller’s confidentiality, disclose material facts, and negotiate in the seller’s best interest.
Buyer’s Agent Duties
A buyer’s agent must locate properties matching the buyer’s criteria, advise on market value, negotiate terms, present all offers and counteroffers, and protect the buyer’s interests with disclosure and due diligence.