Untitled Deck Flashcards

(10 cards)

1
Q

Why is asking for a referral important in sales?

A

People are happy to help, but most do not understand sales jobs or commission-only employment

A good way to let others know you are available is to send a letter to at least ten people, including a business card and asking for referrals.

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2
Q

What is cold calling?

A

The action of calling people that the salesperson does not know and has not been referred

Cold calling is common in the real estate industry and involves obtaining a list of potential clients.

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3
Q

What is the average success rate for cold calling?

A

1 in 75 calls results in contact with a potential client

The process may be difficult, but it is effective; the more contacts made, the higher the likelihood of making a sale.

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4
Q

How many calls should a salesperson aim to make per hour?

A

About 10 calls per hour

This can lead to an average of a new client per 8-hour day.

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5
Q

What should a salesperson do before making their first phone call?

A

Write down their sales pitch and practice it until comfortable

Having a copy of the sales pitch during calls helps keep the salesperson on track.

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6
Q

What is the significance of the first five seconds in a sales call?

A

It will make or break the pitch

The first sentence is crucial for engaging the potential client.

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7
Q

What role does smiling play in a phone call?

A

You can hear a smile over the phone

Smiling can positively influence the tone of the conversation.

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8
Q

Why are new relationships important in building a real estate business?

A

They help find potential clients

Being aware of laws such as the ‘No Call’ list is also important.

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9
Q

What is the ‘No Call’ list’?

A

A list for anyone that does not want to receive cold calls at home

Cold callers may not call those on the list, with fines up to $16,000 per incident for violations.

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10
Q

What must companies do regarding the No Call List?

A

Check the list monthly and remove any persons enrolled from their client lists

Companies must not call parties on the No Call List.

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