A psychologist’s new clients are a married couple and their two sons, ages 11 and 16. The family moved to the United States from Mexico five years ago and, while the boys are fluent English-speakers, the parents have limited English skills. The psychologist does not speak Spanish, and the oldest son offers to be an interpreter for his parents. He also says that his aunt (who will not be participating in therapy) would be willing to act as an interpreter. To be consistent with ethical requirements, the psychologist should:
A. have the son act as interpreter as long as he’s fluent in English and Spanish.
B. have the son act as interpreter as long as his parents agree to this arrangement.
C. have the aunt act as interpreter since she’s not participating in therapy.
D. not have the son or aunt act as interpreter.
D
Answer D is correct. This situation is addressed in Standard 2.05 of the APA’s Ethics Code and Standard II.7 of the Canadian Code of Ethics. Standard 2.05 states that psychologists “who use the services of others, such as interpreters, take reasonable steps to … avoid delegating such work to persons who have a multiple relationship with those being served that would likely lead to exploitation or loss of objectivity.” Having the son or aunt act as interpreter could result in conflicts and inaccuracies due to a lack of objectivity.
Dr. Swenson, a licensed psychologist, has just started working at an inner-city clinic. He soon realizes that some of his clients have problems he has not previously encountered and that he’s likely to continue encountering these problems. As an ethical psychologist, Dr. Swenson should:
A. take a continuing education course that’s relevant to the clients’ problems.
B. see the clients in therapy but seek consultation with a colleague who has relevant experience.
C. see the clients in therapy only if there are no mental health professionals working at the clinic who have appropriate training.
D. refuse to see the clients.
B
Answer B is correct. This answer is most consistent with Standard 2.01 of the APA’s Ethics Code and Standards II.6 and II.8 of the Canadian Code of Ethics. Standard 2.01 requires psychologists to obtain appropriate education, training, and consultation when they want to provide new professional services. Answer A is not the best answer because completing a single continuing education course is not likely to be adequate.
At an APA convention, you run into a colleague who worked at the mental health clinic where you work until she quit a few months ago. She tells you she’s now providing therapy over the Internet and gives you her business card. Several weeks later, you find her card in your wallet and decide to take a look at her website. When you do, you notice that the site seems to provide some inaccurate information about her professional experience. You should:
A. file a complaint against the psychologist with an ethics committee or licensing board.
B. file a complaint against the psychologist with an ethics committee or licensing board after letting the psychologist know that you’ll be doing so.
C. contact the psychologist to discuss her possible violation of ethical requirements.
D. do nothing unless you believe that the inaccurate information is likely to cause substantial harm.
C
Answer C is correct. This situation is addressed in Standards 1.04 and 1.05 of the APA’s Ethics Code and Standards II.43 and II.44 of the Canadian Code of Ethics. Standards 1.04 and 1.05 require psychologists to attempt to resolve the ethical violations of another psychologist either informally by bringing the behavior to the psychologist’s attention or formally by filing a report against the psychologist with an ethics committee or licensing board. Given that the website only “seems to provide” inaccurate information, an attempt at an informal resolution would be the best initial course of action.
After her sixth therapy session with Rusty R., Dr. Berstein realizes that she’s attracted to him and that, between sessions, she sometimes thinks about what it would be like to spend time with him outside of therapy. As an ethical psychologist, Dr. Berstein should:
A. recognize her reaction as countertransference and proceed with caution.
B. obtain professional consultation to determine the best course of action.
C. monitor her behavior in therapy to ensure her feelings toward Rusty don’t impair her judgment.
D. refer Rusty to another therapist.
B
Answer B is correct. This answer is most consistent with Standard 2.06(b) of the APA’s Ethics Code and Standard II.11 of the Canadian Code of Ethics. Standard 2.06(b) states that, “when psychologists become aware of personal problems that may interfere with their performing work-related duties adequately, they take appropriate measures, such as obtaining professional consultation or assistance, and determine whether they should limit, suspend, or terminate their work-related duties.”
Which of the following best describes implied consent?
A. It refers to a person’s informed consent when it is not written or documented.
B. It applies only when a person is believed to be a danger to self or others.
C. It is inferred from the behaviors or circumstances of a person.
D. It applies only when a person lacks the capacity to give informed consent.
C
Answer C is correct. Implied consent is inferred from the circumstances or actions of a person. For example, a patient’s implied consent for treatment is assumed in emergency situations when the patient is incapacitated and unable to provide informed consent, and a student’s implied consent to participate in a class is assumed when the student registers for and attends the class. Answer D is not the best answer because implied consent does not refer only to consent in the circumstance described in that answer.
Which of the following statements best describes the requirements of the ethics codes published by the American and Canadian Psychological Associations for informed consents?
A. Informed consents must always be written.
B. Informed consents must always be written and signed by the clients.
C. Informed consents may be written or verbal.
D. Informed consents may be written or verbal but should be documented.
D
Answer D is correct. This answer is most consistent with the provisions of Standard 3.10(d) of the APA’s Ethics Code and Standards I.21 and I.22 of the Canadian Code of Ethics. Standard 3.10(d) states that “psychologists appropriately document written or oral consent, permission, and assent.”
Which of the following is most consistent with ethical requirements regarding the acceptance of contingent fees when acting as an expert witness in a legal case?
A. Psychologists may accept contingent fees.
B. Psychologists may accept contingent fees as long as doing so is consistent with current standards of practice.
C. Psychologists may accept contingent fees only when their testimony as expert witnesses does not violate prohibitions against multiple relationships.
D. Psychologists should usually avoid accepting contingent fees.
Answer D is correct. This answer is most consistent with Standard 3.06 of the APA’s Ethics Code, Paragraph 5.02 of the APA’s Specialty Guidelines for Forensic Psychology, and Standard III.28 of the Canadian Code of Ethics. Standard 3.06 prohibits psychologists from “taking on a professional role when personal, scientific, professional, legal, financial, or other interests or relationships could reasonably be expected to … impair their objectivity, competence, or effectiveness.” As noted by C. B. Fisher, this prohibition applies to accepting contingent fees when acting as an expert witness since doing so may “exert pressure on psychologists to intentionally or unintentionally modify their reports or testimony in favor of the retaining party”
You receive a phone call from the mother of Max, a former client of yours, requesting that you provide her with a copy of Max’s record. Max, age 32, stopped coming to therapy six months ago and died in a car accident two months ago. To be consistent with ethical guidelines, you:
A. provide her with a summary of the information contained in Max’s record.
B. provide her with a copy of Max’s record.
C. provide her with a copy of Max’s record only after she provides you with a written request.
D. refuse to provide her with information in Max’s record without permission of the executor or administrator of his estate.
D
Answer D is correct. This answer is most consistent with the provisions of Standard 4.05(a) of the APA’s Ethics Code and Standard I.45 of the Canadian Code of Ethics. Standard 4.05(a) states that “psychologists may disclose information with the appropriate consent of the organizational client, the individual client/patient, or another legally authorized person on behalf of the client/patient unless prohibited by law.” When a client is deceased, the legally authorized person is ordinarily the executor or administrator of the client’s estate (which, in this situation, may or may not be the client’s mother).
Dr. Sholen has trained a psychology intern to administer and score several psychological tests that she frequently administers to clients who have been referred to her for psychological assessment. Dr. Sholen always interprets the clients’ scores and, when preparing the psychological reports for clients who have taken these tests, she doesn’t indicate that they were administered and scored by the intern. This practice is:
A. ethical since Dr. Sholen interprets the test scores.
B. ethical since Dr. Sholen is ultimately responsible for the information presented in the report.
C. unethical since an intern should not be scoring psychological tests.
D. unethical since the intern should be identified as the person who administered and scored the tests.
DAnswer D is correct. This situation is addressed in Standard 5.01(b) of the APA’s Ethics Code and Standards III.1, III.5, and III.22 of the Canadian Code of Ethics. The intern may, in fact, be qualified to administer and score the tests (answer C). However, not indicating that the intern did so in the psychological reports violates the prohibition against providing inaccurate or deceptive statements about a psychologist’s professional services.
Concerns about using Skype as a means of providing psychotherapy on the Internet focus primarily on which of the following issues?
A. competence
B. confidentiality
C. record-keeping
D. beneficence
Answer B is correct. Discussions about the problems associated with the use of Skype to provide psychotherapy focus primarily on HIPAA compliance and confidentiality. As noted by R. S. Palomares in his objection to the use of Skype, “people aren’t thinking about the fact that when they click on ‘I agree’ in these apps, you’re basically agreeing to turn over all transmissions to the parent company … [and] that their sessions could be recorded and released” [
Dr. Hedges has been seeing Betty in therapy for three months to help her deal with the sudden death of her mother. She’s made progress toward achieving her therapy goals, and they’ve started talking about terminating therapy. During her current session, Betty tells Dr. Hedges that her best friend is going through a divorce and she’d like to refer her to Dr. Hedges for therapy. Dr. Hedges should:
A. tell Betty he cannot see her friend in therapy until Betty’s therapy has ended.
B. tell Betty he cannot see her friend in therapy and offer to give her friend referrals to other mental health professionals.
C. agree to see Betty’s friend in therapy only if he has experience working with clients who are going through a divorce.
D. agree to see Betty’s friend in therapy only if he discusses the potential problems with Betty and her friend that could arise because he’s seeing them both in therapy.
B
Answer B is correct. Seeing the best friend of a client in therapy would constitute an unacceptable multiple relationship as defined in Standard 3.05 of the APA’s Ethics Code and Standard III.30 of the Canadian Code of Ethics because of the potential adverse effects of doing so. For example, Betty might disclose information about her friend to Dr. Hedges that her friend doesn’t want Dr. Hedges to know.
A psychologist is conducting a research study that will involve interviewing and administering several tests to psychiatric inpatients who have legal guardians. To be consistent with ethical guidelines, the psychologist should obtain:
A. assent from each patient and informed consent from each patient’s legal guardian.
B. informed consent from each patient and assent from each patient’s legal guardian.
C. informed consent from each patient’s legal guardian.
D. informed consent from each patient.
Answer A is correct. This answer is most consistent with the provisions of Standard 3.10(b) of the APA’s Ethics Code and Standard I.35 of the Canadian Code of Ethics. Standard 3.10(b) states that, for minors and others not capable of giving informed consent, psychologists obtain their assent and “appropriate permission from a legally authorized person.”
When clients whose fees are paid for by an insurance company do not show up for their appointments or cancel an appointment within less than 24 hours, a psychologist bills the insurance company for the appointment. This is:
A. acceptable since it is a standard practice.
B. acceptable as long as she discussed this policy with the clients during the informed consent process.
C. unacceptable since she is not treating all of her clients in the same way.
D. unacceptable because she’s providing inaccurate information to the insurance companies.
Answer D is correct. This answer is most consistent with Standard 6.06 of the APA’s Ethics Code and Standard III.5 of the Canadian Code of Ethics, which require psychologists to provide accurate information about their professional services. Billing insurance companies for missed appointments without their approval of this practice would be insurance fraud, which is both unethical and illegal.
To be consistent with ethical requirements, psychologists should reach an agreement with new clients about fees and other financial issues:
A. during the initial contact.
B. during the first therapy session.
C. by the end of the first therapy session.
D. as early as is feasible.
Hide explanation
Answer D is correct. This is the best answer because it’s closest to the language of Standard 6.04(a) of the APA’s Ethics Code and Standards I.19 and III.13 of the Canadian Code of Ethics. Standard 6.04(a) states that, “as early as is feasible in a professional or scientific relationship, psychologists and recipients of psychological services reach an agreement specifying compensation and billing arrangements.” Often, this will be before or during the first therapy session but there are exceptions – e.g., when the client is experiencing a crisis or additional information is needed about what services are required before the fee can be set.
Which of the following describes ethical requirements regarding a psychologist’s use of deception in a research study?
A. Psychologists may use deception in the “most unusual circumstances” and when participants are not deceived about anything that would otherwise cause them to refuse to participate.
B. Psychologists may use deception when it’s justified by the study’s prospective value and participants are allowed to withdraw from the study at any time.
C. Psychologists may use deception when alternative procedures are unavailable and information about the possible use of deception is included in the informed consent form.
D. Psychologists may use deception in the “most unusual circumstances” and when participants are debriefed about the true purpose of the study immediately after their participation.
Answer B is correct. This answer is most consistent with the provisions of Standard 8.07 of the APA’s Ethics Code and Standards III.23, III.24, and III.25 of the Canadian Code of Ethics. Standard 8.07 states that psychologists should not use deception unless it’s justified by the prospective value of the study, alternative procedures are unavailable, participants are debriefed about the true nature of the study as early as is feasible (which may or may not be immediately after participation), and participants are allowed to withdraw their data from the study.
Which of the following describes ethical requirements regarding a psychologist’s use of animals as subjects in research?
A. Psychologists may not use animal subjects in research unless doing so is consistent with current standards of practice.
B. Psychologists may use animal subjects in research when the psychologists have adequate training and experience and the animals will not be subjected to pain or stress.
C. Psychologists may use animal subjects in research that causes them pain or stress when alternative procedures are unavailable and doing so is justified by the study’s prospective value.
D. Psychologists may use animal subjects in research that causes them pain or stress only when their lives will be terminated as soon as possible.
Answer C is correct. This answer is most consistent with the provisions of Standard 8.09 of the APA’s Ethics Code and Standards II.49, II.51, and II.53 of the Canadian Code of Ethics. Answer A can be eliminated because psychologists may use animal subjects in research but must do so only when alternative procedures are unavailable and doing so is justified by the study’s prospective value. Answer B can be eliminated because psychologists may use procedures that cause animals pain or stress when alternative procedures are unavailable and doing so is justified by the study’s prospective value. And answer D can be eliminated because the lives of animal subjects do not have to be terminated but, when they are, the termination must be done rapidly and in ways that minimize pain.
Dr. Devlin terminates the internship of one of her interns when she receives a complaint about him from one of his current clients. With regard to ethical requirements, this is acceptable as long as:
A. the client’s complaint is valid.
B. the client’s complaint is valid and is not the first complaint that Dr. Devlin has received about this intern for the same problem.
C. the client’s complaint is valid and Dr. Devlin has previously provided the intern with feedback about his performance.
D. Dr. Devlin explains the reason for the termination to the intern.
Answer C is correct. This answer is most consistent with the provisions of Standard 7.06(a) of the APA’s Ethics Code and Standard II.26 of the Canadian Code of Ethics, which require psychologists to provide supervisees with timely feedback. Although neither Code directly addresses termination of interns, doing so without having provided them with feedback and opportunities to correct undesirable behaviors would violate these standards and the “spirit” of the Codes.
Which of the following best describes ethical guidelines for requiring students to disclose personal information in course- or program-related activities about any psychological treatment they’ve received in the past?
A. Requiring students to do so is prohibited under any circumstances.
B. Requiring students to do so is acceptable as long as their confidentiality is maintained.
C. Requiring students to do so is acceptable only when they’re seeking therapy from a therapist employed by the school.
D. Requiring students to do so is acceptable when doing so is clearly identified as a requirement in program and admissions materials.
Answer D is correct. This issue is addressed in Standard 7.04 of the APA’s Ethics Code and the Values Statement for Standard I and Standard I.8 of the Canadian Code of Ethics. Standard 7.04 states that students should not be required to disclose personal information in course- or program-related activities related to psychological treatment except in two circumstances: (a) this requirement has been clearly identified in program and admissions materials or (b) the information is needed to “evaluate or obtain assistance for students whose personal problems could reasonably be judged to be preventing them from performing their training- or professionally related activities in a competent manner or posing a threat to the student or others.”
Which of the following statements best describes a psychologist’s ethical requirements with regard to obtaining informed consents for research?
A. Informed consents are always necessary except when the research requires the use of deception.
B. Informed consents are not necessary as long as potential participants are allowed to withdraw from the study at any time.
C. Informed consents are not necessary when the study involves investigating normal educational practices.
D. Informed consents are not necessary when the study involves naturalistic observations or archival research.
Answer C is correct. This answer is most consistent with the provisions of Standard 8.05 of the APA’s Ethics Code and Standard I.20 of the Canadian Code of Ethics. It accurately describes one of the exceptions to obtaining an informed consent listed in Standard 8.05. In contrast, answer A is not correct because informed consents are not required in several circumstances besides when deception is used, and answer B is not correct because allowing participants to withdraw from a study at any time is required but does not preclude getting informed consents. Finally, answer D is not the best answer because it’s only partially true: Standard 8.05 states that it’s not necessary to obtain informed consents when the study involves naturalistic observations or archival research but only when “disclosure of responses would not place participants at risk of criminal or civil liability or damage their financial standing, employability, or reputation, and confidentiality is protected.”
Sonia was in therapy with Dr. Benedict for three weeks when Dr. Benedict told her that he thinks she would benefit from a psychological evaluation to help determine why she is suddenly having so much trouble performing her job as a software developer. Dr. Benedict refers Sonia to Dr. Sholen who has extensive experience in psychological testing. At the end of her second session with Dr. Sholen, Sonia says she’d like to continue seeing her for therapy in addition to seeing Dr. Benedict. To be consistent with ethical requirements, Dr. Sholen should:
A. recommend that Sonia discuss this with Dr. Benedict.
B. tell Sonia that she’ll have to discuss this with Dr. Benedict.
C. discuss this further with Sonia to determine the best course of action.
D. tell Sonia that she cannot accept her as a therapy client.
Answer C is correct. This answer is most consistent with the requirements of Standard 10.04 of the APA’s Ethics Code and Standard II.1, II.18, and III.32 of the Canadian Code of Ethics. Standard 10.04 requires psychologists to “carefully consider the treatment issues and the potential client’s/patient’s welfare” when deciding whether to provide services to individuals who are receiving mental health services from another professional. Dr. Sholen would want to obtain more information from Sonia (e.g., why she wants to see both therapists) before choosing a course of action.
Dr. Moore has been seeing Ms. Kazinsky in therapy for three months and realizes that he is feeling attracted to her and always looks forward to their sessions. He thinks that she may feel the same way and, several sessions later, they both admit their feelings for each other. Ms. Kazinsky says she thinks she’s achieved her therapy goals and suggests that she stop coming to therapy so they can start dating. If Dr. Moore agrees to this arrangement, he will have acted:
A. ethically since Ms. Kazinsky suggested that she terminate therapy so they can start dating.
B. ethically as long as Dr. Moore agrees that Ms. Kazinsky has achieved her therapy goals.
C. ethically only if Dr. Moore waits for two years before he begins dating Ms. Kazinsky.
D. unethically regardless of how much time passes between the last therapy session and their first date.
Answer D is correct. This situation is addressed in Standard 10.08 of the APA’s Ethics Code and Standard II.28 of the Canadian Code of Ethics. Although both Codes discourage therapists from dating former clients, they also specify conditions in which doing so may be acceptable. Answers A and B are obviously incorrect since it doesn’t matter who suggests that therapy be terminated or if the client has achieved her therapy goals. Answer C is also incorrect. Standard 10.08 specifies that at least two years must pass before a therapist starts dating a former client, but it also states that the therapist must demonstrate that there has been no exploitation in light of several factors including “the circumstances of the termination” and “any statements or actions made by the therapist during the course of therapy suggesting or inviting the possibility of a posttermination sexual or romantic relationship with the client.” In other words, Dr. Moore expressed his feelings toward the client while still seeing her in therapy and therapy is being terminated so he can begin dating the client, which suggests that dating the client even after two years would be exploitative and would, therefore, violate Standard 10.08.
You administered several tests to a client as part of your initial assessment and he is asking to see his scores. To be consistent with the requirements of the ethics codes published by the American and Canadian Psychological Associations, you should:
A. provide the scores to him and offer to answer any questions he has about them.
B. provide him with a narrative summary of his test performance in understandable language.
C. provide the scores to him unless you believe that doing so might cause him substantial harm.
D. explain to him that you can provide test scores only to professionals who have the experience and training to interpret them.
Answer C is correct. This answer is most consistent with the requirements of Standard 9.04 of the APA’s Ethics Code and Standard II.5 of the Canadian Code of Ethics. Standard 9.04 states that “psychologists may refrain from releasing test data to protect a client/patient or others from substantial harm or misuse or misrepresentation of the data or the test.” (Note that HIPAA provides a more stringent standard for refusing to release test data and other confidential client information to clients and others, but this question is asking specifically about the requirements of the APA’s Ethics Code and Canadian Code of Ethics.)
Dr. Sholen finds that she and her intern do not have time to administer tests to all of the clients who are being referred to Dr. Sholen for psychological assessment. As a result, she decides to hire a graduate student who is working on her master’s degree in clinical psychology to administer the MMPI-2 and several similar tests. With regard to ethical requirements, this:
A. is clearly unacceptable since the student has not completed the coursework required for a master’s degree.
B. is acceptable as long as the student has completed coursework in psychological assessment.
C. may be acceptable as long as the student administers but does not score or interpret the tests.
D. may be acceptable as long as the student has had adequate training and will be supervised by Dr. Sholen.
Answer D is correct. This situation is addressed in Standard 9.07 of the APA’s Ethics Code and Standards II.7 and II.56 of the Canadian Code of Ethics. Standard 9.07 states that “psychologists do not promote the use of psychological assessment techniques by unqualified persons, except when such use is conducted for training purposes with appropriate supervision.”
Dr. Yoshida receives a subpoena from an attorney that requires him to testify at trial about a former therapy client. The client’s authorization to release information is not attached to the subpoena, so Dr. Yoshida contacts the client who tells him that she doesn’t want him to provide any information about her treatment. Dr. Yoshida should:
A. reassure the client that he will provide only information that is in her best interests.
B. explain to the client that he’s legally required to comply with the request.
C. contact the attorney who issued the subpoena and ask that he be released from it.
D. notify the attorney and the court that he will be unable to appear at the trial.
Answer C is correct. When a psychologist receives a subpoena to testify about a client, he/she would ordinarily not want to disclose confidential information without authorization from the client or the client’s legal representative. When the client refuses to provide authorization, a psychologist has several options. Of the options listed, contacting the party who issued the subpoena to see if he/she is willing to withdraw or limit the request is the best one. Trying to convince the client to authorize the release of information by reassuring her that he’ll provide only information that is in her best interests would be coercive and not necessarily possible, so answer A is not the best answer. A psychologist may be legally required to appear as requested by the subpoena but may or may not be required to release information without the client’s authorization, so answer B is not the best answer. And a psychologist cannot refuse to appear as requested by a subpoena even when the client has not signed an authorization, so answer D is not the best answer. (When a psychologist doesn’t have the client’s authorization, he/she would ordinarily appear as requested but assert the privilege on the client’s behalf and then provide information only with the client’s authorization or a court order.)