Examples Flashcards

(38 cards)

1
Q

Example of MDT (long)

A

PRU
High quality care utilising MDT
E: recent PRU case;
Referral from paramedic
Delerious frail elderly pt
GP advised ED
Reviewed and discussed with daughter (lived with patient)
Agreed community management with follow up from community frailty team
Successful managed in community
- prevented risk associated with admission
- pt centred
- in line with national 10 y strategy

Shows:
Multi agency MDT high quality care in the community

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2
Q

EPR (all)

A

I: creation new EPR for PRU
R: role was
- lead design data fields; vision streamlined/automated and show value added

  • manage implementation; identify and resolves issues;
    Mistakes: BC plan
    Audit; performance/impact, QIP

Shows;
Leadership, management
Mistakes, QIP

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3
Q

Example EBM, something that changed practice

A

NoPAC
I: multi centre, RCT, TXAvs placebo for treatment of epistaxis
R: role: screen, consent, recruit and randomise

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4
Q

DEXACELL

A

I: multi centre RCT, dexamethsone vs placebo Tx cellulitis
R: associate principal investigator; learn PI role; research governance, training staff, managing and motivating ED and research team
Top recruitment centre in U.K.

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5
Q

Teaching; Bath

A

I:employed by UoB teach on masters course for pharmacists
R: 1 day a month; teach 12 pharmacists clinical skills; lectures, sim, CBD and OSCE
S:
Excellent feedback from students and course director: common theme comm
Important MDT learning. Refer into ED and teaching skills transfer to my abilities to train our own staff

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6
Q

HALO - training (short)

A

Organised lateral canthotomy training in oculoplastics theatre lists.
Valuable extra curricula training

Shows
Reflective practice, planning, upto date, skilled

I: reflective practise recognised anxieties around HALO procedures
R: organised my own training opportunities to improve my skills and reduce this anxiety
S: high fidelity sims, cadavers, best theatre oculoplastics lateral canthotomy x3
O: confident successful LC in poly trauma. Allowed team to focus on other life saving interventions

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7
Q

Anaphylaxis

A

E: Introduced EpiPen as a discharge medication (OOH). To bring department in line with RCUK guidance.

Shows:
Up to date
Against guidance/communication
Audit, QIP

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8
Q

Rescue dog

A

E: Wife and I adopted a rescue dog, who we adore. He’s a wiry little border terrier called Gary.
R: Being a rescue he did require intensive training to improve his reactivity to dogs and people.
S: positive reinforcement
Understanding triggers
Introduce more challenging situations
Consistent, reliable training
O: attend cafes with us; great around our son. Helps destress,

Shows;
Caring, reliable, insightful

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9
Q

Complaint dealt with

A

E: Responded to a complaint regarding a trainees attitude to a patient with functional neurological disorder. Resulted deliveribg departmental teaching FND and creation of PSP for patient

Shows;
Complaint resolution, sensitive discussion, communication, no blame culture, reflective practice, departmental learning

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10
Q

Functional seizure
Conflict with patient, challenged

A

Created a personal support plan for a patient I managed who suffered with diagnosed functional seizures.
But who had been treated multiple times as status epilepticus.

Intermittent seizures. Family anxious demanding treatment. Sensitively explained diagnosis and that other treatments may harm

Shows
Departmental learning, risk management, patient involvement

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11
Q

HTN emergency (short)

A

Created a HTN emergency guideline for my department after treating a patient who was very sick with HTN emergency and pulmonary edema.

Shows
Asked for help, identify departmental issues, produce guidance to reduce future risk

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12
Q

EoL QIP (short)

A

EoL QIP implemented Sx control observation chart and pre filled EoL medication charts. To improve EoL medication prescription and consideration of use from 33% to 83% over 6 months

Shows: patient involvement, change from complaint, digital technologies, change that didn’t work,

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13
Q

SPA supporting professional activity

A

Developing digital technologies
- ED Digital working group; include senior nursing and management
- EPR; PRU, Nugensis
- change from ED card in rack system to digital assignment and patient tracking; SOP
- clinical supervisor
- research; RESOLVE
- M+M
- QIP; refining referral pathways community teams: PRU

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14
Q

Change that you influenced

A

I: New build: waiting room triage and assessment areas
The consultant leading this change requested feedback on the change
I noticed
Effected our system for allocating clinicians to patients: rack and front sheets.
2 waiting areas, 2 racks with patients WTBS
Front sheets being lost in transfer
patients being missed
S fedback to consultant leading change.
Advised we could move from analogue to digital system for patient assignment
Discussed with digital working group. Wrote SOP
CG; made amendments based on feedback
Enacted change 1 month ago
Streamlined work flow and reduced missed patients
Shows; constructive feedback, engage with change and develop systems

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15
Q

Learn from EPR

A

See mistake BCP

EPR
- importance of clinical lead in projects
Able to identify issues; represent issues, needs and importance to digital teams

  • importance of planning BCP at the beginning of digital project
  • check if BCP effected by change
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16
Q

Learn from QIP

A

EoL QIP
Interventions
Electronic medication bundle
Sx control obs chart

Maintenance digital changes is much easier and not reliant on individuals stocking charts. Change persists
Led to interest digital technologies
- other benefits; data analysis is easier allowing for greater productivity on QIP

17
Q

Equality, diversity, inclusion
Examples

A

Awareness: EDI RCEM
- conference; neurodiversity in colleagues
- sexism in medicine
- microagressions; active bystander, challenge microagressions

HTN emergency guidelines
- in situ MDT sim; feedback too difficult to read in an emergency esp for dyslexic
Compassionate leadership
Clinical supervisor of IMG
- identifying needs of individual
- identified struggling to enter speciality training due to difficulties with interviews. provided interview practice, discussed how to approach common questions. Accepted on to training programme that year.
Shows; awareness, compassionate leadership, build teams, inclusive

18
Q

Mistake

A

EPR design and implementation
Did not
Business continuity plan
When implemented sporadically errors
Created BCP required changes to EPR
Did not lose any data or impact PRU service

Learnt importance BCP
To consider BCP when making changes
And secondary impacts of any changes

Next change made to seperate systems
Checked BCP
Made amendments to keep it up to date

Hypoglycaemia

19
Q

Asked for help

A

HTN emergency; confused, flash pulmonary oedema.
ICU help
GTN infusion rate and target BP
Created HTN emergency guideline
Humble, help, extra hands
Role model asking for help

20
Q

Challenged or conflict

A

E: radiologists declined CTAP in an elderly woman with RUQ pain 6 week post cholecystectomy. Normal bloods and obs
R: understand their position, unlikely post op comp 6 weeks post op
Reframe discussion: patient interest
May be unusual but it was in patient best inerrst to scan as high risk group
Agreed
Dropped gall stone and abscess
Saw radiologist and discussed that it was an interesting case
Presented at handover
Shows; sensitive, constructive discussion putting patient interest first, civil, build team work and find shared learning

21
Q

Duty of candour

A

E: nurse told me she gave medication to wrong patient. Allergic
R: role patient safety, DoC, staff well being
S: mild allergic reaction, no harm
DoC, DATIX
Immediate risk assessment
Departmental learning
similar name, same bay and confused
Moved patient, comforted staff
Reminder separate pt similar names
at handover, CG, email

22
Q

Conflict patient

A

Example conflict with family of incapacitated patient. demonstrates good my experience and skills

Functional seizures intermittent
Family anxious demanding treatment
The ole: patient safety and de-escalation
Sensitive discussion
Explained diagnosis and that treatment for epilepsy could harm
De escalate
Notes: known functional seizures, multiple attendances with unwarranted ix and Tx
PSP:

23
Q

Scope of developing digital technologies

A

EPR for PRU
- designed data capture fields
- performance and impact data
- data for QIP and M+M
Changes to digital tracking system
- remove ram and front cards; all digital tracking and allocation; SOP
Radiology request changes
- super user; train others

24
Q

M&M

A

E: Established M+M for PRU
R: role is
- Feedback to clinicians involved
- Create learning outcomes that are shared to the whole team
- Supervise Registrar who presents cases and data (delegation enables training and allows me to be more productive)
O:
Positive feedback from clinicians
Provides governance of care
Ensure safety and promote good practice

(Also discuss cases of good care; Greatix)

25
HTN guidelines
DEI Asked for help
26
Improvement to department
At the Grange I changed how patients are allocated to clinicians from analogue to digital system Using rack and front sheet Sheets, lost, Patients being missed Switched to digital allocation on tracking board Proposed change to working group and CG Wrote SOP and implemented change Less missed patients, time lost by EPIC organising rack Better communication within dept Team working
27
Conferences
EDI - neurodivergence prevalence in ED staff RCEM leadership and management Importance of - data driven change and assessment change - understanding national strategies - esp developing digital technologies LEAN - identification and reduction of waste - includes inefficient processes - recently used in changing process of clinician assignment to patient from analogue system (rack and card) to digital only system (assigned on tracking board)
28
Community management guideline and pathways
Created referral guidelines for community management referrals from ED And created new pathways for referral Discussed with leads of community teams and agreed guidelines Included agreement on who would retain CG for patient being managed in community Shows; ability to engage with key stakeholders in order to enable new pathways and opportunities for the ED
29
EDI Patient care
Responding to complaint; FND Disabilities that are not well understood by public and some colleagues Result in deprivation of respect and dignity for these patients FND Example complaint: attitude
30
QIP trainee
Supervising a QIP. Trainee missing deadlines for audit Sensitive discussion to understand Family bereavement Shared decision about when work would be completed. Shared with educational supervisor Shows
31
International medical graduate
Clinical supervisor for IMG Demotivated and anxious regarding interview speciality training 2 previous failed interview Organised interview practice Discovered: difficulty understanding how she structure certain answers to questions Disadvantaged as she had not worked in our system before Outcome: offered training post. Shows compassionate leader, encourage inclusive work places
32
Best teaching provided
In situ, MDT, simulation used to test new guideline Created HTN emergency guideline Ran simulation in resus with drs and nurses to test guideline High quality teaching because it lead to - individual learning for participants - team building; through shared training - systems learning; feedback on guideline and improvements made to guideline as result
33
Leadership role
I: creation new EPR for PRU R: part of my vision show value added by PRU. Added question: did the PRU provide care beyond the scope of a standard paramedic Part of my role was to motivate the team to answer this question Motivated team by providing impact data quarterly at CG End of year results demonstrated - 80% cases provide care beyond scope standard paramedic - every PRU shift saves 14 bed days - £3.5M gross saving, £500K service cost This data is used to evidence the continuing need for the service and will be used in a business case to expand the service
34
Management role
I: creation new EPR for PRU R: role was - manage implementation; On launching EPR identified multiple issues causing errors multiple times per week. In order to improve the system Log issues and discussed with management and tech teams Iteratively improved to reduce errors (none since Dec) Shows importance of having Cons manage systems we use; own problems, pinpoint issue service users are experiencing, represent issues to other parties
35
Mistake Learn from a project
E: creation new EPR for PRU Mistakes: BC plan On launching EPR multiple issues causing errors Needed to quickly draw up BC plan Required some changes to EPR Main lesson consider BC plan when making change but also consider effects that change will have on wider system Later change to separate system checked BC plan, made amendments to BC plan to ensure it was compatible with change
36
EDI definitions
37
HTN emergency long Asked for help
E: patient presented who was very sick with HTN emergency and pulmonary edema. R: issue: no local guidance on BP targets S: Asked for help from ICU Initial contact undsure. Cons colleague from ICU able to provide key advice re blood pressure targets. Kindly reviewed patient. Patient rapidly improved good outcome O: shared case at handover Created HTN emergency guideline to ensure consistent best practice for patients Shows: humble Ask for help, identify departmental issues, ensure systems learning and best practise
38
EoL QIP (long)
E: EoL QIP EoL medication prescription and consideration of use identified as an issue from M&M SJR Audit of current care demonstrated only 33% patients had… This was increase to 83% in 6 months by implementing pre-filled EoL mediation charts and Sx control obs charts Lessons learnt: digital importance digital tech I converted EoL medication chart in to EoL medication bundle on new EPMA system. This ensured persistence of the change after I rotated to new hospital. Whereas Sx control obs chart required ongoing ss tockibg by members of staff, which can lead to loss of change. Shows: I can ensure high quality care, developed interest in digital tech and its usefulness in maintaining change