Intro
Can you hear me ok?
Welcome to the demo. It’s great to meet you.
Is your camera working today?
Agenda
So whenever loan officers hop on these calls to learn more about Homebot, I always like to ask some questions before we get into the demo, that way I know where we need to start and make sure that everything I show you will be as relevant and valuable as possible. Would that be okay to kick things off?
Upfront Agreement
Great, and at any point throughout our call, if you feel like Homebot is something that could genuinely solve a problem for you, usually what happens when other loan officers and I both agree that it would solve a problem for them as well, and both is important because the second I feel like it can’t I’ll tell you, and the second you feel like it can’t please tell me, is to go over pricing at the end and walk through next steps together to get set up. If we both feel like Homebot would actually solve a problem within your business, would that feel like a good next step for you as well?
Curiosity Check
So what can I help out with? What piqued your curiosity to want to learn more about Homebot and how it could potentially help?
Bucket Question
It’s been a rough few years to say the least as you know, but you’re still here so clearly you’re doing something right. Now I talk to LOs all day and a few areaas I see them all struggle with even if the market isn’t slow, is that a lot of the time they don’t see their clients come back for a repeat transaction, their clients don’t refer their friends or family, or their agents don’t refer enough deals. Now obviously it’s impossible to retain every client and get every referral, but is any of this something you’re experiencing right now as well, especially with how the industry has changed over the last few years?
Which one of these areas have you been feeling the most?
Impact
I can’t stress enough how hard it’s been for everyone and just the stress LOs tell me it’s caused them when they’re not making as much money as they want, it really sucks. How have you seen (problem) show up in your world? What’s that been causing for you?
Length of Time
Has (impact) been something you’ve been feeling more recently over teh last couple of years or how long as (impact) been something you’ve been personally experiencing?
What They’ve Tried
Just so Homebot isn’t something similar to what you’ve maybe tried in the past, what have you tried or maybe currently doing to help with (impact)?
If haven’t tried anything, empathize and move to Solution Outcome
No worries that’s super common, it’s hard to change a tire while you’re driving down the highway.
Why It Didn’t Work
Why do you feel like (what they tried) didn’t work as well as you would have hoped?
Solution Outcome
I’m curious, solving something like this always looks a little different for every LO, if (impact) was solved or was at least in a better place 3 to 6 months from now, what would change for you? Like what would that ultimately allow you to do?
What else?
Cost of Inaction
So just to flip things around for a second, because I’m on your team and want to understand as much as possible, solving this seems pretty important to you, what would things look like 6 months from now if (impact) was still happening?
Agreement to Change
I can’t emphasize enough how many LOs I work with who are seeing all of this within their own business, every LO is just exhausted. With where the industry is heading and how things are fundamentally changing, like agents not being in the office as much, or how the buying process is moving more and more online and eroding the relationship aspect of the transaction, do you see (impact) improving on it’s own or is it maybe time to try something new?
Transition
Well just based on everything you shared and hearing how similar it is to other LOs who’ve used Homebot and seen some good results, Homebot might make sense for you. (Share screen) There’s really 4 areas that Homebot can help with (impact, solution outcome) that we just talked about, so where we’ll start is with (applicable bullet points)…
