Acronym for positive politeness strategies
CHISI
C in CHISI
Compliments
H in CHISI
Using Humour
I in CH(I)SI
Showing Interest
S in CHISI
Emphasising similarity
I in CHIS(I)
Using inclusive language
Acronym for Negative Politeness Strategies
PHILAP
PP in PHILAP
Pluralising the person responsible
H in PHILAP
Hedging
I in PHILAP
Being indirect and ambiguous
L in PHILAP
Low modality verbs
A in PHILAP
Apologising
Pe in PHILAP
Pessimism