force field

Question 1

Assets for change (what can help change) (7)

Answer 1

• robust technology infrastructure in place
• availability of finance to train staff in new skills
• the willingness of stakeholders e.g. customers support
• expertise in relevant areas
• supportive suppliers with good credit relations
• experience of change or similar situation
• cash flow availability

Question 1

drivers for change (reasons to change) (10)

Answer 1

• improved profitability
• improved efficiency
• changings in legialtion
• changes in the economy
• increased competition and threat
• shorter product life cycles and customer demand
• emerging markets
• new technology opportunities
• new personnel who posses different skills
• social transformations and changing attitudes towards work

Question 2

individuals resistors to change (6)

Answer 2

• fear of failure
• loss of status
• loss of control
• fear of the unknown
• loss of relationships
• fear of redundancy

Question 3

resistors to change from the organisation (7)

Answer 3

• strength of culture
• structure rigidity
• lack of resources
• increased costs
• contract agreements
• possible loss of revenue
• poor equipment

Question 4

what should a force field diagram contain? (4)

Answer 4

• at least 2 drivers
• at least 2 resistors
• at least one asset for change
• arrows of different lengths pointing to the middle