HR Performance Improvement

Question 1

Alignment of Business Organization and HR

Answer 1

3 Business Organizations:
- Single/Functional Business (Corporate Functional HR)

• Allied/Diversified Organization (Shared services)
• Holding Company (Dedicated HR)

Question 2

Corporate Functional HR

Answer 2

• establishes business strategies, aligns them with HR
• specializes in recruitment and development
• works directly within the company
• corporate HR

Question 3

Shared Services HR

Answer 3

• strategies are created in center of expertise
• local HR uses that knowledge for their branch
• split between HR and operations

Question 4

Dedicated HR

Answer 4

• little/no HR at corporate HR
• designed by functional specialists within the business
• unique services for each business

Question 5

5 roles in HR organization

Answer 5

1. Service Centers
2. Corporate HR
3. Embedded HR
4. Center of Expertise
5. Operational Executors

Question 6

Service centers description

Answer 6

provides sevices to employees, either

• e-HR (Technology-enabled self-service)
• Outsourcing

Question 7

Corporate HR description

Answer 7

• top managers
• shape CEO agendas
• alignment of HR with business goals
• create consistent cultural identity within company
• strategic partner

Question 8

Embedded HR description

Answer 8

• engage, support business strategy discussion
• middleman between corporate and line managers
• select and implement HR practices that are most appropriate

Question 9

Center of expertise description

Answer 9

• is like a specialized consulting firm inside the organization
• collaborate with embedded HR in selecting/implementing the right services

Question 10

Operational executors description

Answer 10

• consultants
• implementors
• project management
• specialized, unique knowledge of the business
• technical expertise