HR Syllabus

Question 1

What goes under role of human resource management

Answer 1

• strategic role of human resources
• interdependence with other key business functions
• outsourcing

Question 2

What goes under key influences

Answer 2

• stakeholders
• legal
• economic
• technological
• social
• ethics and corporate social responsibility

Question 3

What goes under processes of human resource management

Answer 3

• acquisition
• development
• maintenance
• separation

Question 4

What goes under strategies in human resource management

Answer 4

• leadership style
• job design
• recruitment
• training and development
• performance management
• rewards
• global
• workplace disputes

Question 5

What goes under effectiveness of human resource management

Answer 5

- indicators
o corporate culture
o benchmarking key variables
o changes in staff turnover
o absenteeism
o accidents
o levels of disputation
o worker satisfaction