HRM A2

Question 1

explain thd imp of hrm in terms of if a company does not have a good hrm

Answer 1

hr strategy is a long term plan—for mamangement of orgs human resrouces

• if bst not have effective manangement strategy —-then will have
  1 wrong no of emplyees
  2 poor employee performance

3 inapprorpoirate employee contracts

Question 2

what are the features of hard hrm

Answer 2

mananging staff that focus on cuttinf down costs

offering max flexibility but with min training costs + opps

offers paert time + temp employement contracts

Question 3

what are the features of soft hrm

Answer 3

approachto managing staff —so they rewach self fullfillment + are motivated to work hard + stay with the bsts

• focyus on developing staff
• bst try to retain their employees so they do not ahvwe to face recruitement challanges

Question 4

what happens if the bst uses soft hrm

Answer 4

• strategy more suitabe for core workers

-expensive aprach towards HRMV

-bst can publisize their ethical behavior

Question 5

what happens if the bst uses hard hrm

Answer 5

• bst will be able to opperate on low costs

-strtegy might be useful for less imp workers (peripheral)

-may inc recreutement probelms

• employees may feel demotivated –as they might not have job security

-against motivational theorries of maslow + herzberg+ mayo

• bsts may ha ve to face negative publicity–as they may be seen as unethecial towards employees (pressure grps+customers)

Question 6

what are employment conracts and what are the details it may include

Answer 6

-is the legal agreement btweeen employer employee

inclydes all terms + conditiojs for certain jobs

1 sallary
2job timings
3rules + telgulations

4code of condict of employee

5 fringe benifits if any

Question 7

what is temp and permanent contract

Answer 7

perm—-one that employs a worker unless they are dismissed+ made redundant or decide to leave the org

temp— only pffered for a fixed time period such as 6nmonths
- contract can be renewed but wemplpoyer does not need to do this

Question 8

what is full and part time contract

Answer 8

• full time— is for a complete working week

-PART—-emplys workers only to work for a cetain number of hours each week

Question 9

define zero hours

Question 10

define flexi time

Question 11

define home working

Question 12

define compressed working hours

Question 13

define annualised hpurs

Question 14

define job sharing and shift working

Question 15

define gig eco

Question 16

define absentesiem

Question 17

causes of abswenteseim (high)

Answer 17

• demotivation of employees
• g=geniune reason—marriage+ ill health + travel+ commute issues
• poor working conditions - such as health+ safety issues

Question 18

how does a bst analyze absentesim

Question 19

how to control absentesiem

Answer 19

• provide support
• reward good atteednance
• reduce workplace stress
• provide feedback
• create clear attetndance policy–+ set expectations

Question 20

what are the
indicators of employee perfromnce

Question 21

how ids aprraisal of emplyee performance imp to the bst

Question 22

how can perfromance of employees be improved

Question 23

define managment by objectives

Question 24

how is MBO useful

Question 25

define labor prodictivity

Answer 25

one of key indicstors of employee perfromance - measures the no of units that each employee is producing on avg

Question 26

- analyze labor productiivty - explian why labor productivty might inc - and explain what service bsts might have to define different criteria + benchmarks to assess produictivty of employees explain why it would be difficult to measure prodictivity levls of employees in a service bsts

Answer 26

- if output per worker incr--then vlabor prod incr---also led to reduction in avg labor costsper unit ---thus profit maegin incr -to assess employee perfromance--- labor productivity is results are usuallyu compared with daa from other employees+ other bsts in same indisitry ovettime -lp might incr due to 1 improved emloyee motivation 2 training opps 3increased worker involvement 4more effeceint capital rquipement 5 improved internal procersses such as inventory management it may be diffikcult for bsts to assess employee prod lvs in service bst----bec employees would not be directly manufsctiring anything -sercivee bsts might havw to define diff criterias+_ benchmarks to assess prod of workers such as 1for hospital---no of pateints served by each doc on avg 2 in a bank---revenue earned on angcper employee 3 transport indisitry ----km traveled per driver per night

Question 27

how have IT changed HRM

Answer 27

ise of IT has been increased in org mainly used to 1 keep employee records on data base 2holiday planning on similar software --so workers can enter their prefered annual holiday dates

Question 28

explain the recent developements in IT apllicatons in HRM

Question 29

explain how AI has changed hrm

Question 30

evaulate use of IT and AI in HRM

Answer 30

- uses of IT frees up frm time---for more imp strategic issues -can reduce social + personal contact btw hrm and emloyees --making HR managers seem remote - increased dependance on IT based communication methods--- reducues the opp for 2 way grp discussions unless a conferencing software is used