Human Resource Practices

Question 1

Lockett pointed out appraisals might fail for what reasons?

Answer 1

Confrontation
Judgement (appraiser’s one sided approach)
Chat
Bureaucracy (form filling exercise)
Unfinished Business (continuing process)
Annual Event (targets become obsolete in less than a year)

Question 2

What is the structured approach for training?

Answer 2

Assessment of needs
⬇️
Set objectives
⬇️
Design content
⬇️
Conduct course
⬇️
Evaluate results 
⬇️
Feedback ➡️ Make changes

Question 3

According to Kirkpatrick what four levels should training be evaluated at?

Answer 3

Reaction - did Employees like training?
Learning - did Employees understand key issues?
Behaviour
Results

Question 4

What is Kolb’s Learning Through Experience Cycle?

Answer 4

1. Concrete Experience
2. Observation & Reflection
3. Form abstract concepts and generalisations
4. Test implications in new situations