How do we enable Dark theme for users?
By setting the system property glide.ui.polaris.dark_themes.enabled to true
What is a baseline implementation?
A baseline implementation is a set of installed applications on a SN instance, before any configuration or customization has been done
What is an instance?
An instance is a copy of a SN environment that is specific to a customer.
How many typical instance environments are there?
- Production - where people do their work and support customers
- Non-production - used for development, testing, and experimentation
- Development - developers may get their own personal instance to do experimentation and learning outside of the customer/company environment
How do we add a company logo to the instance?
Navigate to System Properties > My Company and update the UI16 banner image
Where to navigate to update the browser tab label?
System Properties > System
Where to navigate to update the Company name in the instance?
User Administration > Companies
Where do we activate application plugins if needed?
System Definition > Plugins
What are the roles contained in the catalog_admin role?
- user_criteria_admin role
- catalog role
How do we activate applications and applications features?
- Plugins
- ServiceNow Store
- Request from ServiceNow
