SN Platform Interfaces

Question 1

What are common ways to interact with the SN platform?

Answer 1

• Workspace
• List
• Form
• Dashboard
• Knowledge Base
• Service Catalog

Question 2

What is Employee Center?

Answer 2

A unified portal that helps connect systems across the enterprise to create a centralized experience for employees

Question 3

Which roles let a user impersonate other users?

Answer 3

• admin role
• impersonator role

Question 4

What can an impersonator do?

Answer 4

• Access exactly what the impersonated user can access (apps, modules, data)
• Test what different users can do in SN

Question 5

What are the specificities when impersonating a user with application-specific admin role?

Answer 5

• We cannot access features granted by the app admin role unless we have that role
• Access to modules and applications in the Filter navigator is restricted
• Admins cannot change the password of any user with an application admin role

Question 6

Where are impersonations logged in the system?

Answer 6

Impersonations are logged in the System Log

Question 7

What needs to be set to see impersonation events in the System Log?

Answer 7

We need to set the system property glide.sys.log_impersonation to true