NHS 6C’s
Care, Compassion, Competence, Communication, Courage, Commitment
SWAST trust values
Respect and dignity
Commitment to quality of care
Compassion
Improving lives
Working together for patients
Everyone counts
True meaning of compassion?
To have compassion means to empathize with someone who is suffering and to feel compelled to reduce the suffering.
STAR format?
situation, task, action, result