tolerance
the ability to accept - or at least have sympathy for - beliefs or practices that you dislike or disagree with
ways to move toward appreciation
1) learn more about your own culture
2) get involved in the communities where your clients interact
3) become a multi-language linguist
4) find positive examples of people who represent communities you serve
5) find balance (person vs. community)
6) evaluate and consider your own views
7) be truthful
8) stand up
benefits of an appreciative approach