Malware Removal

Question 1

Step 1

Answer 1

Investigate and verify malware symptoms.

Question 2

Step 2

Answer 2

Quarantine infected systems

Question 3

Step 3

Answer 3

Disable System Restore in Windows

Question 4

Step 4

Answer 4

Remediate infected systems by updating anti-malware software and using scanning and removal techniques

Question 5

Step 5

Answer 5

Schedule scans and run updates

Question 6

Step 6

Answer 6

Enable system restore and create a restore point in Windows

Question 7

Step 7

Answer 7

Educate the end user

Question 8

Steps of the malware removal process

Answer 8

1. Investigate and verify malware symptoms
2. Quarantine infected systems
3. Disable System Restore in Windows

4.Remediate infected systems and Update anti-malware software

5. Schedule scans and run updates
6. Enable System Restore and create a restore point in Windows
7. Educate the end user