Management systems

Question 1

1. The basic management functions are:
   A. Planning, organizing, leading and controlling
   B. Staffing, directing, coaching and facilitating
   C. Recruiting, marketing, purchasing, and evaluating
   D. Planning, staffing, directing and controlling

Answer 1

A. Planning, organizing, leading and controlling

Question 2

2. An important benefit of inside-out planning would be:
   A. Defining the organization’s unique market niche
   B. Better resource utilization
   C. Generating out-of-the-box thinking
   D. Alternative strategies in case of emergencies

Answer 2

B. Better resource utilization

Question 3

3. Setting objectives and deciding how to accomplish them is part of which management function:
   A. Planning
   B. Organizing
   C. Leading
   D. Controlling

Answer 3

A. Planning

Question 4

4. The safety manager/director can gain the greatest line management support by:
   A. Preparing safety directives for managers and supervisors
   B. Auditing job operations for safety notations
   C. Deciding on warning, protective and emergency measures
   D. Relating safety to productivity and cost measures

Answer 4

D. Relating safety to productivity and cost measures

Question 5

5. According to contemporary motivation theory, the most important motivator is:
   A. Insurance benefits
   B. Recognition for achievement
   C. Status
   D. Wages

Answer 5

B. Recognition for achievement

Question 6

6. A management technique frequently used in order to explore options and ideas is:
   A. Brainstorming
   B. Delegating
   C. Hiring a good lawyer
   D. Planning

Answer 6

A. Brainstorming

Question 7

7. Autocratic, supportive and laissez-faire are three basic leadership styles or patterns. A laissez-faire style is best for handling:
   A. Discord or bickering in the group
   B. Emergencies
   C. Non-evident solutions
   D. Routine problems

Answer 7

D. Routine problems

Question 8

8. In a graphic presentation of Theory X and Theory Y, the behaviour a 9,9 supervisor exhibits is:
   A. High production, high people
   B. High production, low people
   C. Low production, low people
   D. Low production, high people

Answer 8

A. High production, high people