Module 3 Flashcards

(31 cards)

1
Q

Instead of a particular product or brand, the price discount is given on many products so as to get the customer to buy a variety of things from shop.

A

Retailers

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2
Q

The act of offering a lower price temporarily in orfer to enhance the effectiveness or product sales efforts to cost sensitive customers.

A

Price promotions

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3
Q

The rationale behind giving price discount.

A

Any loss experienced would be compensated

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4
Q

Why should care about price promotions as a marketers?

A
  1. Consumers love discounts
  2. Encourages cost-sensitive consumers to buy
  3. Help businesses meet sales goals
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5
Q

To make customers aware of a particular product line or services or a particular brand.

A

Manufacturers

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6
Q

Price promotion can improve profits by driving marginal sales from customers with a lower willingess to pay.

However excess price promotions can have a negative impact on profits, encouraging loyal customers to buy on price rather than value.

A

Managing vagueness

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7
Q

Where promotions no longer excite people.

A

Discount fatigue

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8
Q

(4) Key principles of price promotion design:

A
  1. Targeted
  2. Temporary
  3. Special
  4. Regular
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9
Q

Keep the timing unpredictable or unexpected so customers don’t wait for the next promo.

If customer can predict when the next promotion will happen, they delay their purchases and only buy when there’s a sale. This timing keeps them on their toes.

A

Irregular

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10
Q

REMEMBER THIS!

(4) Designing a winning price promotion:

A
  1. Target the right customers coz not all deserves a discount.
  2. Make it temporary so customer will buy now, not later.
  3. Ensures it feels special not just another sale.
  4. Keep it irregular so customers don’t wait for the next promo.
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11
Q

Not for everyone, only for specific customers.

A good price promotion should be targeted at a specific customer segment rather than given ro everyone. This prevents unnecessary profit loss from discounting for people who would have bought for a full price.

A

Targeted

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12
Q

Short term, not permanent.

A promotion should have a clear start end end date. If it lasts long, customers wait for discounts instead of buying at regular prices.

A

Temporary

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13
Q

Must feel exclusive and valuable.

The promotion should feel like a rare and exciting opportunity, not something routine. If customers see the same promo every month, it losses impact.

A

Special

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14
Q

What type of price promotion design is this?

Apple never discounts its iphone regularly. Instead, it partners with banks for random cashback offers, making promotions feels unpredictable but valuable.

A

Irregular (unexpected, not predictable)

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15
Q

What type of price promotion design is this?

Grab’s discounts codes are often personalized for users who haven’t booked a ride in a while, encouraging them to return without devaluing the service for regular users.

A

Targeted (not for everyone, only for specific customers)

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16
Q

What type of price promotion design is this?

Shoppe’s 11.11 and lazada’s 12.12 sales create urgency-people rush to buy because they know the discounts won’t last forever.

A

Temporary (short term, not permanent)

17
Q

What type of price promotion design is this?

Starbuck’s “Buy 1 Get 1” on new drinks is positioned as a limited-time treat, making customer feel privileged to try something exclusive.

A

Special (must feel exclusive and valuable)

18
Q

(4) Examinations of popular forms of price promotions:

A
  1. Coupons
  2. Trial offers
  3. Rebates
  4. Promotional bundles
19
Q

Offers a discount on a future purchase, often requiring customers to take action.

20
Q

Free of heavily discounted product/service samples to encourage first time use.

21
Q

Customer pay full price upfront but get a partial refund after proving their purchase.

It sound like discounts but requires customers to take extra step.

22
Q

Instead of discounting a single item, brands bundle products together at a lower total price, increasing the average order value.

A

Promotional bundles

23
Q

(4) Psychological pricing strategies:

A
  1. Artificial time constraints
  2. Charm pricing
  3. Innumeracy
  4. Price appearance
24
Q

Also a psychological game that influences how customers perceive value, urgency, and affordability.

25
Creating a sense of urgency by making the discount or offer available for a short period, forcing customers to decide quickly.
Artificial time constraints (limited time offers)
26
Price ending in .99 or .95 make item seems cheaper than they actually are.
Charm pricing (the power of .99)
27
Customer struggle with numbers, so certain price strategies feel better even if they provide the same value.
Innumeracy (buy1 get1vs. 50% off)
28
The size, font, and structure of a price affects how expensive or cheap it looks.
Price appearance (how numbers looks matter)
29
(9) Examples of coupons:
1. Discount coupons 2. Free shipping coupons 3. Expiring coupons 4. Printable coupons 5. E-coupons 6. Presale coupons 7. Automatic coupons 8. Reserve coupons 9. Gift certificates
30
(6) Positive aspect of price promotions:
1. Price segmentation 2. Market size and market share increase 3. Traffic or attracts customer 4. Increase value perception 5. Revenue growth 6. Retention and loyalty
31
(6) Negative aspect of price promotions:
1. Imperfect segmentation hedges 2. Customer churn 3. Reference price effect 4. Loss of price credibility 5. Increase of price sensitivity