Module 3 Flashcards

(19 cards)

1
Q

Who developed the Motivation-Hygiene theory?

A

Frederick Herzberg

This theory states that motivation comes from within and is supported by factors like recognition, challenging work, and growth opportunities.

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2
Q

What is Frederick Taylor known as the father of?

A

Management science

He pioneered time-motion studies, work design, work measurement, and production control.

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3
Q

Alice Hamilton specialized in industrial medicine focusing on what?

A

Workplace poisons

She supported changes to safety laws to improve worker health.

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4
Q

H.W. Heinrich is known as the father of modern safety for developing what?

A

The first set of safety principles / domino theory

He suggested that unsafe acts cause a high percentage of accidents.

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5
Q

What are Theory X and Theory Y proposed by Douglas McGregor?

A

Management theories regarding worker motivation and participation

They emphasize the importance of worker input in safety programs.

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6
Q

What does Maslow’s Hierarchy of Needs suggest about workplace behavior?

A

Actions and reactions differ based on the hierarchy level

This model helps understand worker motivation.

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7
Q

What did the Hawthorne experiment conducted by Elton Mayo reveal?

A

Temporary acceptance of new processes due to attention

Key element to worker success is worker participation.

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8
Q

What approach did Dan Peterson advocate for in safety culture?

A

Systematic approach praising workers

He believed that a strong safety culture reduces accident rates.

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9
Q

How were apprentices trained prior to the Industrial Revolution?

A

Instructed by master craftsmen on safe work practices

Ensuring high-quality, efficient production was in everyone’s best interest.

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10
Q

How did work change during the Industrial Revolution?

A

Shift to factories with machines designed without safety considerations

Power sources changed from manpower to steam and electricity.

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11
Q

What was one of the first laws to protect workers introduced in 1833?

A

The British Factory Act

This legislation aimed to improve working conditions.

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12
Q

List the three defenses most commonly used by employers before compensation laws.

A
  • Assumption of Risk
  • Fellow Servant Rule
  • Contributory Negligence

These defenses were used to avoid liability for workplace injuries.

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13
Q

True or false: The British Parliament passed the first compensation Act in 1897?

A

TRUE

This marked a significant change in worker compensation laws.

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14
Q

Why was Frederick Taylor’s work on scientific management important?

A

Changed the nature of industry through work design and measurement

His principles laid the groundwork for modern management practices.

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15
Q

What is the Hawthorne effect?

A

Increased productivity due to attention given to workers

Workers’ involvement in processes is crucial for safety.

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16
Q

Who discovered the Hawthorne effect?

A

Elton Mayo

His research highlighted the importance of worker involvement.

17
Q

Heinrich attributed the cause of most accidents to what?

A

Unsafe acts by people

He believed that people cause more accidents than unsafe conditions.

18
Q

What are the three management deficiencies in the Loss Causation Model (LCM)?

A
  • Lack of management control at the system level
  • Standards missing or inadequate
  • Compliance with standards or systems

These deficiencies are critical in accident causation analysis.

19
Q

How are entry-level (unskilled) workers motivated according to Maslow’s Hierarchy of Needs?

A

They need the job and may take risks to keep it

This often places them in hazardous situations.