What does the term ‘Vulnerabilities’ refer to?
Weaknesses in a system that can be exploited by threats.
What is the purpose of ‘Configuration Management’?
To maintain and control all hardware and software configurations.
What does ‘OS Management’ involve?
Regular updates and maintenance of operating systems.
What are ‘Firmware Updates’?
Updates to the software that controls hardware devices.
What is meant by ‘Decommissioning Assets’?
The process of retiring equipment from active use.
Fill in the blank: A _______ is a copy of device configuration to prevent data loss.
Production Config Backup
What is ‘Change Management’?
A systemic approach to handle network changes.
What does ‘Request Process Tracking’ involve?
Logging, programming, and analyzing change requests.
What is ‘Base Line Configuration’?
A standard of approved settings/configuration.
True or False: Regular updates are not necessary for maintaining system performance.
False
What is the significance of ‘Maintenance Control’?
To ensure the availability and performance of hardware.
What does ‘Network Disposal’ refer to?
The secure removal and destruction of network devices.
Fill in the blank: The process of ensuring devices work as intended is known as _______.
Testing
What is the role of ‘Settings and Setups’?
To configure devices for active use.
What is a key component of effective configuration management?
Regular updates and backups.
What is the purpose of network diagrams?
To represent layer 2 and 3 data links and route traffic
Network diagrams help visualize the structure and data flow within a network.
What does a physical network diagram illustrate?
Physical connections between network devices and their physical locations
It highlights how devices are interconnected in a physical space.
What information does a logical network diagram provide?
Data flows within a network architecture and protocols
Logical diagrams focus on how data moves rather than physical connections.
What is included in an asset inventory?
Hardware, software, and licensing details
An asset inventory is crucial for managing IT resources.
What does a rack diagram detail?
Equipment mounted in server racks
Rack diagrams help in organizing and managing server space.
What is the purpose of warranty management?
To manage service claims in a timely manner
Proper warranty management ensures efficient handling of equipment issues.
What do cable diagrams represent?
Physical and logical layout of network cables and equipment
Cable diagrams are essential for understanding network infrastructure.
Fill in the blank: IPAM is used to _______.
Organize, track, manage IP addresses
What does ‘Service Level Agreement’ refer to?
A contract that outlines expected service standards and responsibilities between a provider and a customer.