Objective 3

Question 1

Physical diagram

Answer 1

Shows the physical placement of devices and cabling

Question 2

Logical diagram

Answer 2

Depict how devices communicate and interact over the network

Question 3

Rack diagrams

Answer 3

Show the physical layout of devices in the rack, including servers, switches, and patch panels

Question 4

Cable maps and diagrams

Answer 4

Illustrate how network cables are routed between devices, helping technicians trace and troubleshoot connectivity issues

Question 5

Network Diagrams

Answer 5

Display how data flow within a network and include layer 1, 2, & 3 diagrams.

Question 6

Network Diagrams
Layer 1

Answer 6

Shows the physical connections, such as cables and ports

Question 7

Network Diagrams
Layer 2

Answer 7

Displays switches and VLANs, focusing on media access control (MAC) addresses and data links

Question 8

Network Diagrams
Layer 3

Answer 8

Displays routers, subnets, and Internet Protocol (IP) addresses, focusing on IP routing

Question 9

Asset Inventory

Answer 9

Tracks hardware, software, licenses, and warranty support for all network devices, ensuring admins know what resources are available

Question 10

Asset Inventory
-Hardware

Answer 10

Tracks physical devices like switches, routers, and servers

Question 11

Asset Inventory
-Software

Answer 11

Monitors installed applications and operating systems (OS)

Question 12

Asset Inventory
-Licensing

Answer 12

Keeps track of software licenses to ensure compliance

Question 13

Asset Inventory
-Warranty Support

Answer 13

Monitors device warranties to plan for replacements or repairs

Question 14

IPAM

Answer 14

IP address management
System for tracking and managing IP addresses within a network to avoid conflicts and ensure proper addressing

Question 15

SLA

Answer 15

Service Level Agreement
Defines the level of service a provider agrees to deliver, including uptime guarantees, response times, and performance metrics

Question 16

Wireless survey

Answer 16

Assesses the signal strength and coverage of wireless networks

Question 17

Wireless Heat map

Answer 17

Visually represents areas of good or poor coverage

Question 18

EOL

Answer 18

The point when a vendor no longer sells a product.

Question 19

EOS

Answer 19

When a vendor stops providing updates and technical support for a product

Question 20

Patches and bug fixes

Answer 20

Regular updates that fix known vulnerabilities or issues in software

Question 21

Version upgrades

Answer 21

Keeping network devices OS up to date and ensuring devices have the latest firmware

Question 22

Decommissioning

Answer 22

Process of safely removing and disposing of outdated or obsolete network devices and software

Question 23

Request process tracking/service request

Answer 23

Formal process to request, approve, and document network changes, such as adding a new VLAN or upgrading firewall rules

Question 24

Production configuration

Answer 24

The current, active configuration of a network device that is live in production

Question 25

Backup configuration

Answer 25

Saved version of the configuration used for disaster recovery (DR) or in case a recent configuration change causes issues

Question 26

Baseline/golden configuration

Answer 26

The standard, approved configuration that serves as a reference for all devices in a network

Question 27

SNMP

Answer 27

Protocol used for monitoring network devices, such as switches, routers, and servers -Collects performance data and generates alerts

Question 28

Traps

Answer 28

(Agent) Automatic alerts generated when a device reaches a certain threshold or encounters an error

Question 29

MIB

Answer 29

Management Information Base Database containing information about the device that SNMP can query

Question 30

How does SNMP work?

Answer 30

3 Main components 1. (NMS) SNMP Manager -The monitoring system like Solar winds. 2.SNMP Agent (Traps) -Runs on devices (routers, switches, servers) 3.(MIB) Management Information Base. -Database of manageable objects

Question 31

SNMP Version v2c

Answer 31

Older version that uses community strings for authentication but lacks encryption

Question 32

SNMP Version v3

Answer 32

The latest version, offering enhanced security with encryption and authentication

Question 33

Community strings

Answer 33

Act as passwords for accessing SNMP data on devices (public or private community strings)

Question 34

Authentication

Answer 34

Ensures secure communication between SNMP manager and devices

Question 35

Flow data

Answer 35

Provide insight into traffic patterns by collecting information about the data flowing through a network -Help identify bottlenecks and high-bandwidth users

Question 36

Packet capture

Answer 36

Captures packets on the network for in-depth analysis

Question 37

Baseline Metrics

Answer 37

Establish a standard performance level for the network to compare against future performance and detect anomalies

Question 38

Anomaly alerting/notification

Answer 38

Automatically notifies admins when metrics deviate from the established baseline

Question 39

Log aggregation

Answer 39

Consolidates logs from multiple devices into a centralized system for easier monitoring and analysis

Question 40

Syslog collector

Answer 40

Tool that collects logs from network devices for analysis and troubleshooting

Question 41

SIEM

Answer 41

Security Information and Event Management Aggregates and analyzes log data to detect security threats

Question 42

API

Answer 42

Application Programming Interface Allow different monitoring tools to communicate and share data, providing a more comprehensive view of network performance

Question 43

Port Mirroring

Answer 43

Feature on network switches that copies traffic from one port to another for monitoring purposes

Question 44

Network Discovery: Ad hoc

Answer 44

Manual discovery of network devices, used for quick assessments

Question 45

Network Discovery: Scheduled

Answer 45

Automated discovery of devices on a regular schedule, ensuring an updated view of the network

Question 46

Traffic Analysis

Answer 46

Monitors and analyzes network traffic to identify congestion, bottlenecks, or unusual traffic patterns

Question 47

Performance Monitoring

Answer 47

Continuously tracks network performance metrics such as latency, packet loss, and bandwidth usage

Question 48

Availability Monitoring

Answer 48

Monitors the uptime and availability of critical network devices and services

Question 49

Configuration Monitoring

Answer 49

Tracks changes to network device configurations, ensuring they comply with the baseline configuration