org behavior final

Question 1

Personality

Answer 1

Is a construct

Question 2

5 factors on the personality test

Answer 2

openness, consientiousness, extroversion, agreeableness, neruoticism

Question 3

work ethic is sometimes called what

Answer 3

Protestant work ethic (god looks faorably on those who work hard)

Question 4

Machiavellism - high mochs

Answer 4

try and attain and keep power at all costs, “the ends justify the means”, not plesant people to be around

Question 5

Personality traits

Answer 5

Autonomy, need for affiliation, need for power, need for achievement

Question 6

2 different types of power

Answer 6

personal power and organizational power

Question 7

Autonomy

Answer 7

controlling yourself and deciding for yourself what you will end up doing

Question 8

need for affiliation

Answer 8

association with others

Question 9

need for achievement

Answer 9

accomplishments - set a goal and put on horse-blinders (you’ll miss thing in the periphery), but remember you need a reason to go forward

Question 10

narcissism

Answer 10

self absorbed (know the story of narcissis)

Question 11

self esteem

Answer 11

How highly do you think of yourself + where you attribute the causes of your situation

Question 12

high internal locus of control (low external)

Answer 12

captain of your own ship, you get what you achivee and you get what you work for

Question 13

high external locuz of control (low internal)

Answer 13

little to do with personal actions, outside forces give you your outcomes in life

Question 14

self efficacy

Answer 14

the beleif that you are able to get something done

Question 15

general self efficacy

Answer 15

“im an accomplished person in [general] so l should be able to do this”

Question 16

specific self efficay

Answer 16

“im a accomplished person in [this specific field], so l should be able to do this since its simialr to that [associated field]”

Question 17

how to raise specific self efficay

Answer 17

Mastery (best), modelling, social persuasion, psyciological states

Question 18

mastery

Answer 18

doing it yourself so you can increse th belief you can do it

Question 19

modeling

Answer 19

monkey-see-monkey-do

Question 20

social persuasion

Answer 20

surround yourself with encouragement

Question 21

psyciological states

Answer 21

keeping your body in shape

Question 22

perception

Answer 22

assigning meaning to a message, which comes from inside the head (from cultural values, nature vs nurture)

Question 23

attitude is made of:

Answer 23

cognition, affect, behavior (diff since its visible)

Question 24

cognitive dissonance

Answer 24

when thinking and behavior conflict

Question 25

how to change attitude?

Answer 25

change behavior (then yon thinking and feelings will follow)

Question 26

5 aspects of job satisfaction

Answer 26

quality management, job content (stands alone), pay, relationships with peers, opportunity for advancement

Question 27

role of manager

Answer 27

promote functional rutnover & limit dysfunctional turnover

Question 28

what dont you want to see in a manger

Answer 28

narcissim & need for personal power

Question 29

what is the best predictor of OCBO

Answer 29

procedual fairness

Question 30

what is best predictor of OCBI

Answer 30

relationships

Question 31

4 types of fairness

Answer 31

procedural, distributive, informational, interacitonal

Question 32

what is organizational commitment

Answer 32

an employees willingness to stay put

Question 33

2 types of organizational values

Answer 33

expoused vs enacted

Question 34

2 types of turnover

Answer 34

functional vs dysfunctional

Question 35

job context vs job content (Herzberg)

Answer 35

context just tells you if your dissatisfied or neutral, while content will lead you to satisfation

Question 36

motivation (definition)

Answer 36

energizing, directing, and sustaining human behavior (your own or someone elses)

Question 37

behaviorism

Answer 37

how you motivate someone by shaping their environment

Question 38

need theories (same as content theories)

Answer 38

how someone's needs affects their motivation (ex: mazlows hierachy of needs)

Question 39

small bore theories

Answer 39

trying to explain the universe of varience but only talking about a tiny portion of it

Question 40

overjustification theory

Answer 40

when an external incentive is presented which then decreases an persons intrinsic motivation to perform a task --> dont give feedback if you see people doing stuff

Question 41

equity theory (not 'the' equity theory)

Answer 41

based on social justice and social compariaive throy, make sure everythign is fair distributively, reduces chanes of soeone going postal

Question 42

going postal

Answer 42

making someone angry so they leave and come back with a gun

Question 43

your job as a manager

Answer 43

make sure people can perform, satisfaction will follow

Question 44

what do you factor in before you do [a thing]

Answer 44

KSA and role perceptions (social sterotypes)

Question 45

9 dash map (NEED TO KNOW)

Answer 45

china fabricated a map saying its been there forever, the territory is ours so we claim it

Question 46

expectancy theory

Answer 46

people will behave according to what they expect from the behavior --> make sure rewards are fair

Question 47

goal of org behavior/ businesses idk

Answer 47

design jobs where the 'job itself' is motivaitonal

Question 48

vertical movement vs horizontal movement

Answer 48

ok so he taught this wrong l think, but horizontal is making sure you're not dissatisfied (rendering it null) but vertical is making sure you can find satisfaction (making it positive)

Question 49

individial growth needs strengths

Answer 49

KSA, job context, job satisfaction

Question 50

job rotation (definition)

Answer 50

'occurs' when you go from one job to another

Question 51

job enlargment (definition)

Answer 51

adding more responsibilities to a job content to make it more engaging

Question 52

horitzonal movement (examples)

Answer 52

job rotation, enlargement

Question 53

job enrichment (definition)

Answer 53

rejigger the job itself to be more interesting (w/ 5 factors)

Question 54

vertical movement (examples)

Answer 54

job enrichment

Question 55

charecteristics of effective goals (not objectives which are vauge)

Answer 55

Specific, measurable, tied to a time table, owned by an individual, personally relevant, challengeing, tied to a reward

Question 56

physiological contract

Answer 56

Transactional, affect base (emotional), blended

Question 57

POsitive org behavior

Answer 57

Self efficacy, emotional intelligence

Question 58

5 factors of emotional intelligence

Answer 58

Social skills, self regulation, motivation, self awareness, empathy

Question 59

principles for designing a reward system

Answer 59

reward the behavior you want to see, expectancy theory model (make sure ur rewards are fair), make sure you reward in sufficient measure

Question 60

5 core job dimensions

Answer 60

Skill variety, task identity, task significance, autonomy, feedback