Org Behavior Midterm

Question 1

Power Distance (5 dimensions)

Answer 1

Degree of inequality among people which the population of a country considers normal; from relatively equal (small power distance) to extremely unequal (large power distance).

Question 2

Individualism (5 dimensions)

Answer 2

Degree of which people in a country prefer to act as individuals than a collective (opposite = collectivism)

Question 3

Quantity of Life vs Quality of life (5 dimensions)

Answer 3

Degree of which tough values (assertiveness, performance, success, and competition) prevail over tender values (quality of life, maintaining warm personal relationships, service, care for the weak, solidarity)

Question 4

Uncertainty Avoidance (5 dimensions)

Answer 4

Degree which people in a org prefer structured over unstructured situations (High = more nervous energy and rigidity, Low = flexible)

Question 5

Long vs Short term orientation (5 dimensions)

Answer 5

How far in the future plan for in making decisions ( 6 months? 5 years? 20? 50?)

Question 6

3 elements more present in America then elsewhere

Answer 6

Stress of market process (we things that are internally market-like). Stress on individual. Focus on managers rather than workers.

Question 7

Universalism (7 - 14 dimensions)

Answer 7

Rules > relationships

Question 8

Particularism (7 - 14 dimensions)

Answer 8

Rules < relationships

Question 9

Individualism (7 - 14 dimensions)

Answer 9

Believe in personal freedom and achievement, must take care of urself

Question 10

Commuitarianism (7 - 14 dimensions)

Answer 10

Group > person (help & safety in exchange for loyalty)

Question 11

Specific (7 - 14 dimensions)

Answer 11

Separation of work & personal lives, (can work together without getting along)

Question 12

Diffuse (7 - 14 dimensions)

Answer 12

Overlap between work & personal life, (relationships are important to business)

Question 13

Neutral (7 - 14 dimensions)

Answer 13

Control emotions and body language (reason > emotions)

Question 14

Emotional (7 - 14 dimensions)

Answer 14

Emotions are expressed spontaneously and its accepted

Question 15

Achievement (7 - 14 dimensions)

Answer 15

Performance > who you are (you are what you do)

Question 16

Ascription (7 - 14 dimensions)

Answer 16

Who you are (family name/status) > position/power

Question 17

Sequential time (7 - 14 dimensions)

Answer 17

Punctuality & planning & scheduling = super important (time is money)

Question 18

Synchronous time (7 - 14 dimensions)

Answer 18

Past, present, and future are interwoven periods (time tables can be lax)

Question 19

Internal direction (7 - 14 dimensions)

Answer 19

Control environment → achieve goals

Question 20

Outer direction (7 - 14 dimensions)

Answer 20

Environment controls them (people) (focus on their actions towards others)

Question 21

Positive Reinforcement

Answer 21

Desired outcome (application, something you can see)

Question 22

Negative Reinforcement

Answer 22

“Avoidance learning”, (absence but possibility of undesirable outcome) (threat) (They don’t wanna have [undesired outcome], ergo do not do behavior)

Question 23

Punishment

Answer 23

Got an outcome l didn’t want (application, you can see them)

Question 24

Extinction

Answer 24

Non application of desired consequence, Shaping behavior by not doing something (if there is no reason to motivate a certain behavior, why do it?)

Question 25

OCB - O

Answer 25

Benefits the org

Question 26

OCB - I

Answer 26

Benefits the (or an) individual

Question 27

How westerners and Easterners think differently

Answer 27

square vs circle (explain)

Question 28

Article about technology and the degree of context to consider

Answer 28

more technology = less context, typically the more important the info is the more context you should desire

Question 29

Kiss or Bow or Shake Hands

Answer 29

in USA we dont pick up the same social nuances that everyone else operates on so we seem superficial and business-oriented (which we are, just negatively)

Question 30

Article - Technology and Tolerance

Answer 30

4 different indexes: Gay, Boho, Foreign-born, overall diversity. Explain how they indicat an area's high-tech success.

Question 31

Article Lincoln Electric

Answer 31

CEO and company tries to expand overseas and fails, why?

Question 32

What two policies did LE implement

Answer 32

end of year bonuses & no lay-offs, pay per piece

Question 33

Folly of hoping A while reward B (curr), 5 examples

Answer 33

Politics, War, Medicine, Uni Professors, Consulting, Sports, Govt, Business

Question 33

four factors of Curr Article

Answer 33

Fasination with "objective" criterion, overemphasis on Highly Visisble Behaviors, Hypocrisy, Emphasis on Morality or Equity rather than Efficiency

Question 34

What to look for in a plant

Answer 34

- Product line flow - Customer satisfaction - Safety - Signage - “Presented management”