Organisation & Structure

Question 1

Director

Answer 1

Senior manager that leads a division of a business

Question 2

Line manger

Answer 2

Manager directly responsible for ppl below them

Question 3

Staff mamager

Answer 3

Specialists that provide support to line managers

Question 4

Functions of manager
- planning

Answer 4

Set aims so that business has sense of direction

Question 5

Functions of manager
- organizing

Answer 5

Delegating tasks to subordinates

Question 6

Functions of manager
- coordinating

Answer 6

Make sure all departments communicate to achieve set plans

Question 7

Functions of manager
- commanding

Answer 7

Guiding, leading, supervising subordinates

Question 8

Functions of manager
- controlling

Answer 8

evaluate work of subordinates to make sure they’re on target

Question 9

Delegation

Answer 9

Giving subordinates authority to perform particular tasks

Question 10

Advantages of delegation to manager

Answer 10

• can concentrate on other management functions
• can measure success in staff more easily

Question 11

Advantages of delegation to subordinate

Answer 11

• work becomes more interesting & rewarding
• feel more important
• helps to train workers

Question 12

Autocratic leadership

Answer 12

• manager expects to be in charge
• orders have to be followed

Question 13

Advantages of autocratic leadership

Answer 13

• quick decision making

Question 14

Disadv. Of autocratic leadership

Answer 14

• demotivating for workers

Question 15

Democratic leadership

Answer 15

• other workers involved in decision making process
• communication upwards & downwards

Question 16

Adv. Of democratic leadership

Answer 16

• motivating for workers, better decisions could result from consulting workers

Question 17

Disadv. Of democratic leadership

Answer 17

• some decisions cannot be effectively made

Question 18

Laissez faire leadership

Answer 18

• broad objectives known to employees
• employees make own decisions and organize own work

Question 19

Adv. Of laissez faire leadership

Answer 19

• workers show responsibility

Question 20

Disadv. Of laissez faire leadership

Answer 20

• communication difficult, workers not given clear direction

Question 21

Trade union

Answer 21

Group of elements join together to protect interests
- pay annual subscription

Question 22

Adv of trade union

Answer 22

• strength in no. When negotiating
• improved conditions of employment
• more secure employment with closed shop

Question 23

Closed shop

Answer 23

All employees a meet of same trade union

Question 24

Disadv. Of trade union

Answer 24

• cost money
• may be required to take industrial action even if don’t agree

Question 25

Adv. Of trade union to employers

Answer 25

- improve communication between workers and management - wage agreements easily negotiated

Question 26

Disadv of trade union to employers

Answer 26

- can organise strikes - wages likely to be higher